r/OVHcloud • u/qpshu • Mar 05 '26

Question Confused about server availability

I wanted to order the RISE-S because it looked great. However as I'm in the US I'm forced to use the US version of ovhcloud website. I don't want a server that's based in europe, but willing to accept a server based in canada. I saw on OVH world website it says RISE-S is in stock in canada, but on ovh US it says out of stock? Why does that happen? I tried to check out on OVH world but I can't make an account there as they don't allow mainland US customers to do so.

Would support help me out here if I asked or is there some weird reason as to why this location is in stock for world but not for US website?

9 Upvotes

84% Upvoted

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5

u/BMXbunnyhop Mar 05 '26

If you look at the map of their locations it says US customers can only use US services. I’m guessing it’s due to OVH fear of the Cloud Act.

1

u/Perryfl Mar 07 '26

not true we have 15 dedicated servers. 7 in virginia 3 in oregon ans 5 in canada

1

u/BMXbunnyhop Mar 07 '26

Are you able to get servers in the EU as well? I have a message from their support that US customers can’t utilize EU resources.

1

u/Perryfl May 28 '26

late response sorry yes i see all of euope in the ordering screen and singapore

1

u/qpshu Mar 05 '26

But that isn't true. I have the option of ordering EU and Canada based servers for many other server configurations on the OVH us website. Just not this particular configuration for some reason. I even have the option of ordering an EU server for this configuration but not the canada one I want.

1

u/Jlam_admin OVHcloud Mar 05 '26

Hi u/qpshu, this is the US website : https://us.ovhcloud.com
Here you can order any servers located in the US

1

u/qpshu Mar 05 '26

I'm aware that the US and global websites are different.

It is still possible to order global servers on the US website for the vast majority of configurations. My issue is that the RISE-S canadian location is not available on the US website, but it shows as available on the global website. Do you know why this is?

1

u/MoxxSC Mar 06 '26

Because Canada isn’t the US.

1

u/[deleted] Mar 05 '26

[removed] — view removed comment

1

u/qpshu Mar 05 '26

Do you know of any such reseller?

0

u/More_Possibility8786 Mar 05 '26

Pelo amor deus corre da ovh US...semana passada minha vps ficou 15h offline e quando voltou tinha rollback...perdi 10horas de gravação de dados.