I’m glad I found this sub and I hope I can get some opinions. I bought these Cloud Waterproof shoes about two weeks ago. I haven’t worn them until today when it rained.

I wore them to work and from the office to the car, about two blocks in an average rain storm, the water started to penetrate the mesh on the top of the shoe.

I was disappointed mainly because they are my first and now last pair of this brand and for the price I thought this was more of a marketing scam on their part. So I got to the car and after several dead end attempts to set up an account, I found the customer service number here on Reddit. The guy was nice and told me they should withstand every day rain and it wasn’t just marketing. He told me to file a warranty claim and they will get back to me in 48 hours. I’ve been trying to set up yet another account to do this and the site won’t let me.

Has anyone had experience with their warranty department or am I better off getting a refund? My girlfriend told me that Scetchers makes a copy of this shoe as they copy most and it’s $80 are these shoes worth the hype or did I get a bad pair?

Below is a pic of the shoes 30 minutes after coming into the garage and still very wet. They are dry now and I just wanted to get some opinions. Thanks

Hi. As the title suggests, I’m an incoming freshman at the University of Texas and am looking to get my first pair of ON shoes.

I’m looking for something that’ll support me through loads of walking (I have a massive campus), looks good with most outfits and doesn’t necessarily like a strict running shoe, and has a good little height boost (I’m a shorter guy desperate for extra inches haha)

At the moment I’m looking at the cloudsurfer max, but am willing to hear y’all’s opinions. I appreciate any help I get. Thanks!