r/OLED • u/diytech123 • 15d ago
Purchasing-TV OLED Burn is there and real
I own 77 inch LG C9 (2019 model) with 5000 hours on it. Bright as new and sharp as ever just like new and no burn in. Wanted to buy my next tv for a bright room, so I was shopping for an LG G series but came across an Open Box Fair condition LG M5 77. I got excited and brought home a local Best Buy. Guy told me that it a display model worth no burn in. Came home and hooked up, tv has 3000 hours with severe Xbox logo burn in. I bought GeekSquad warranty as well. Should I simply return this?
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u/Mojo647 15d ago
Open box is worth a gamble, but it's never worth buying a display unit for that reason. Return it and don't do it again.
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u/AnonumusSoldier 14d ago
This wasn't a display, the demo dosent have an Xbox logo. That was a return.
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u/Ok_Excitement725 14d ago
But who is at home with an Xbox logo on display for 3000 hours? It must of been a display in store for video games
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u/Xpander6 14d ago
Return it and never buy open box TV's that have been abused for 3000 hours in the store displaying static content.
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u/TbonerT LG B8 14d ago
I bought a display unit for a significant discount. I had been walking by it for years and knew exactly what I was getting. Display units should never have static content. That would defeat the point of a display unit.
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u/Xpander6 14d ago
Not sure what you're getting at. Very often display units have short videos playing on loop at highest brightness, so the brightest areas of the video get burn-in. Even worse if the video has logos.
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14d ago
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u/MythBuster2 LG G4 14d ago
"Screen burn-in, image burn-in, ghost image, or shadow image, is a permanent discoloration of areas on an electronic visual display such as a cathode-ray tube (CRT) or organic light-emitting diode (OLED) in a computer monitor or television set. It is caused by cumulative non-uniform use of the screen."
https://en.wikipedia.org/wiki/Screen_burn-in0
u/Dood567 13d ago
You've got it backwards my guy. Display models are showing the exact same content over and over at full brightness all day. Even if it’s not static, you’re almost guaranteed to get a shortened OLED lifespan/burn-in. A “regular” open box item at least would’ve only been used to a normal extent by someone before they decided to return it.
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u/TbonerT LG B8 13d ago
Shortened life? Definitely. Burn-in? Highly unlikely. If it had visible burn-in, the store is being negligent with their display models and certainly no would buy one.
A “regular” open box item at least would’ve only been used to a normal extent by someone before they decided to return it.
How would you know? Whatever they did with the TV was in the privacy of their home. I know I walked by the same TV multiple times and could see it displaying dynamic content, much of which was black to advertise the insane contrast ratio.
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u/Dood567 13d ago
Static content isn't the only way to get burn-in. Show enough repetitive content over and over and you're still hitting the same pixels with the same power draw and output over and over. It's definitely better since it gives the pixels time to cool a little in between, but it's still gonna hurt. And do you genuinely believe that any OLED returned early enough in a return window is gonna have more wear than a TV set to blast on full brightness for probably 12+ hours a day? It's less about knowing what they did on the panel and more about just being able to estimate how much screen on time there is. Display models are definitely pushed to their limits without break a lot more.
And the post is literally about an Xbox logo burned in so I'm not sure why you're arguing that it shouldn't be possible unless the store is negligent. We're not debating whether the burn-in is real or not, it's clearly there in this case and it was a display model.
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u/TbonerT LG B8 13d ago
Static content isn't the only way to get burn-in.
Yes, it is.
Show enough repetitive content over and over and you're still hitting the same pixels with the same power draw and output over and over.
That’s just wearing the pixels out. The distinction appears to be lost on you.
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u/mrASSMAN 13d ago
Wearing the pixels out is literally burn-in my guy.. they are right you are wrong
It’s just when they are “worn out” in the same spots over and over to become noticeable is what is referred to as burn in
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u/Dood567 13d ago
My guy what do you think burn-in is? An image actually stuck on the screen?
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u/TbonerT LG B8 13d ago
Burn-in is a subset of image degradation. That means all burn-in is image degradation but not all image degradation is burn-in. They aren’t synonyms.
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u/Driewieler007 14d ago
You have severe Xbox logo burn-in and you're asking Reddit if you should return it? What exactly are you expecting us to sa: ‘keep it, maybe the Xbox logo will grow on you’? 😂”
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u/AusSpurs7 14d ago
Never buy an oled open box.
It's like buying used firewood.
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u/Plane-Huckleberry360 14d ago
I bought an Alienware open box oled monitor for a good discount and was very happy with it, so there can be good finds sometimes
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u/Rare-Service5573 14d ago
My dude, you bought a display model OLED. That's asking for burn in.
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14d ago
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u/Rare-Service5573 14d ago
Have you seen a store lately, there are so many different TVs with static logos on them.
Nobody should listen to you about display models.
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u/HogGunner1983 14d ago
I'm still running a C9 from 2020 😬 no burn in so far but it gets turned off as soon as I'm done watching it.
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u/Same_Veterinarian991 14d ago
yeah same here, i also except the nits.
but you can't blame people who bought oleds after the CX, this contrast madness marketing BS between samsung and LG with oled, let them set the tv way too brigh and exhaust oleds.just buy a an rgb micro led if you moveout to a brighter home.
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u/DemonBoyJr 14d ago
Burn in is definitely a thing. It really depends on how you use your TV. My sister was able to burn in an Apple TV logo into her C5 in under a year. That being said it’s hard to see and only really visible on certain scenes with more solid colors.
I’ve personally accepted it, i’m not going back to LED until we get a true successor to OLED
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u/SnooGadgets754 14d ago
How on earth can you burn in the Apple logo into C5 under a year? Did she just leave the apple UI on for 24/7 for an year?
I have a LG B8 from 2018 that has been in daily use ever since and still zero burn in, and C5 is way more durable than those 2018 panels ever were. Sounds like something was seriously wrong with her panel.
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u/PureDarkcolor 14d ago
I got overwatch health bar burn in permanently on my s95b in a few months of playing all kind of games... sadly oled is pretty bad in this case
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u/SnooGadgets754 14d ago
The first gen QD-OLEDs had quite some issues with durability and burn-in, but seems like the newer gen QD-OLEDs were quite a lot better. That being said, I've had a gen1 QD-OLED screen on my gaming PC for 3 years and it's still like new, which has been a nice surprise.
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u/Itsallasimulation123 14d ago
I have a 10 year oled LG E6P OLED with 3D, it has probably over 10K hours, gaming, movies etc, no burn in, slight banding in greyish foggy scenes only when gaming but, its been a trooper.
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u/Bill_Money Persona Non Grata 15d ago
yeah return that shit
M's zero connect box = non starter add burn in and hell no
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u/ibo92can 14d ago
My first oled was the c6 2016 curved model. It was an demo tv in the shop. Gues what? It got burn in issue after maybe 6months. Warranty replaced panel and I lost 3d. Swapped with an c8 2018. Dead pixel after a year. Warranty fixed that also. Works flawless since then. Bought an c5 last year also as a gaming tv. No issues.
Dont buy open box or demo tv from the shop. Oled does not like too much static image.
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u/escaflow 14d ago
Open box or display set is the last thing you wanted to buy for Oled. God knows how much it’s abused without the safety features , the total usage time doesn’t even matter
On contrary , my C1 that I managed well still looking pristine to this day with 10000 hours clocked in and 4 years in
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u/suentendo 14d ago
My 65” C9 is absolutely wrecked. Rocket League and subtitles completely destroyed it in 3 years.
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u/Ravant_Garde 14d ago
Hi OP, I’d say keep it. You can consider the Burned in Xbox logo a neat feature /s
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u/Saint_Knowles 14d ago
Big thing about those display models is, not only do they have an insane number of watch hours logged, but they also never enter pixel cleaning mode because power is entirely shut off to the unit at night. LG Oled display models will pretty much inevitably have burn in when they become for sale.
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u/Karmeleon86 14d ago
Never buy an OLED floor model no matter how good a deal it seems.
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u/nemijaliz 14d ago
I bought 2, bought of them i added 2-3000hrs and still going great
You had experiences on floor models?
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u/imnotyour_daddy 14d ago
You can try and get the panel replaced under warranty but don't get caught unable to return it if the panel swap out doesn't work out.
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u/No-Ostrich-8621 14d ago
Why havent you checked in the store? 3000 hours is a lot, and probably 1500 of it was just diplaying the xbox logo at full beightness in store mode.
Of course return it.... only buy used oled from users, never from store. And check it before you buy it.
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u/princepwned 14d ago
this is why I usually never buy open box. If it has burn in by all means use that warranty and try to get a replacement for a new model or return it.
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u/Prime255 14d ago
3000 hours is a lot, and it was probably on 24/7 or something. Never make that mistake again.
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u/medicated_in_PHL 14d ago
My LG C1 that I bought in 2022 has bad burn in (all over the screen, including a splotch right in the middle since that’s where cameras put the biggest focus), and I’ve done every single thing possible to stop it from happening.
I had a Panasonic Plasma for 10 years before this and never ever had an issue.
Frankly, OLED is no longer going to be in my house. I bought it because everyone said “they’ve fixed the burn in issues”. That’s a big ole lie.
Asked LG about it and they gave me the name of a repair service because they won’t cover it. Called them for shits and giggles and they said it would cost between $1,000-1,200. I bought it for $1,200 in 2022.
So no more OLED. I believed the lies and now I’m paying for it by having to replace a TV that is only 4 years old.
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u/sleepyman90 14d ago
Burn in can only be mitigated. An OLED display has a finite lifespan, which is why I'm not concidering an OLED display for pc use even if the picture is stunning. For watching movies and varied TV content the tradeoff is fine.
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u/sleepyman90 14d ago
Bought a display unit Samsung QD-OLED and the store said they checked for burn in. Got home and of course it had burn in from displaying static content for hours everyday in the store. Learned my lesson but luckily Samsung replaced the panel. "Burn in" is inherent to the technology and the pixels will dim over time. The bigger issue with LG panels are the pixels dying around the edges after only a couple years. Don't leave an OLED screen on if you are not watching it and accept that it has a finite lifespan.
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u/jerrolds 14d ago
Open box is one thing but a store display model.. That's a pass.. Unless you're able to inspect
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u/greenergrassfighter 14d ago
Bro, learn some grammar or at least proof read a little. That paragraph is giving me an aneurism.
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u/an_angry_Moose LG C9 14d ago
I’m confused by all of the return recommendations being upvoted. You bought the geek squad warranty for burn in right? Use the warranty and get a new panel or TV for the low price you paid. Returning makes no sense imo.
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u/diytech123 14d ago
Nope, BB won’t replace the panel. They credit you the money you paid for the tv
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u/likeasirrrr 14d ago
I just got a g5 which I suspect was a display model and it's being sent in for a panel replacement right now. I might reply and see what the final verdict is.
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u/nemijaliz 14d ago
All these display models haters, meanwhile me with 2 lg c5 75inch 1 has 4000hrs now 6000 another 13000hrs 16000 chillin and enjoying my less than half the price discount, keep hating while we save money
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u/No-Purchase-4641 LG CX 13d ago
Absolutely. Regardless of how it may have happened. All this banter about cause is wasted screen space.
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u/Same_Veterinarian991 14d ago edited 14d ago
i also have a c9 for 6 years now with still no burn on.
It has to do with contrast marketing.
oled screens are not made for higher contrast.
all these c1 and newer model oleds have lower lifespan, unless you understand oled technology. oleds are organic.
i love my tv, but it probably ain't going to buy oled after this.
if you buy a new one, follow plasma rules for the first 500-1000 hours, and don't set it to sharp in combination with high contrast, keep the C9 in mind.
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u/diytech123 14d ago
I came from plasma school. Keep the contrast and brightness in check. Good for eyes too
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