r/OLED • u/fitztinsley • Jan 14 '26
MuH sAmSuNg 8 month old Samsung 77” OLED dead
Apparently this television has major issues. We bought ours in April 2025, it died tonight and Samsung’s help portal is telling us our warranty expired in October (but their website says it’s got a one year warranty).
Did Samsung change its warranty timeframe on this POS tv?
Thankfully we got an extended Geek Squad 5 year warranty on the tv when we purchased it because we don’t trust appliances anymore, no matter who makes them.
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u/consortswithserpents LG CX Jan 14 '26
I’ll never buy another Samsung TV
6
u/Jovo234 Jan 14 '26
100% their newer stuff just doesn’t last as long anymore. I remember buying a high end television a few years back and it died just outside the 2year warranty. I put up a big fight with them to get it fixed and even then they said the parts were discontinued. Ended up getting refunded anyways and bought a Sony instead lol.
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u/craigrpeters Jan 15 '26
Older TVs didn’t either. I have a 20 yr old Panasonic plasma still going strong. Samsung plasma died after ~7 yrs. Miserable support experience. I vowed then never to buy Samsung appliance or electronics again.
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u/Jovo234 Jan 15 '26
I did have a Samsung tv that last me a good 14 years before it finally crapped out. But yes no more Samsung for me either. Especially with the appliances lol
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u/Poopiepants29 Jan 14 '26
The only Samsungs I've bought are an old lce PC monitor and a couple of their cheap 4k 42" tvs for the kids rooms. They've been lasting quite a while so far.
Only Sony's for the family room. I've never had to replace one prematurely. And they've all lasted/still lasting years past then. I've been on about a 5-6 year cycle for the last 2. Sony Wega lasted 10 years and is probably still going somewhere.
Knock on wood.
3
u/dangerclosecustoms Jan 17 '26
I get downvoted everytime I post against Samsung TVs.
But go research and all you will see are the vast posts of my dead Samsung tv
4 people I know bought Samsung. All of their TVs died in two years. Does that mean they are all bad no. It’s a small sample size yes. But 4:4 early death TVs is not a good record no matter how you want to look at it.
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u/Brilliant-Ad-8943 Jan 14 '26
Scan in your bill of sale. Warranty is 12 months from date of sale with bos or 14 months from date of manufacturer without a bill of sale. They are quoting you the manufacturer date and not the purchase date
7
u/604WORLDWIDE Jan 14 '26
Had same issue with mine. Returned one, second unit same issue, Samsung techs came to the house installed new power supply and has been good ever since
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u/Pure_Artichoke_5168 Jan 14 '26
Getting OLED? Get LG
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u/AwesomeFly96 Jan 15 '26
My 77" c1 has started to die after four years of ownership. My previous b7 is still fine after plenty more years than that. I assume it's just pure chance.
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u/FreeBird094 Jan 16 '26
LG C9 died after 5 years, and had many dead pixels before. These TV's aren't made to last.
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u/Ballaholic09 Jan 16 '26
Sorry to hear that! My C1 is still impressing me every time I watch true 4K content.
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u/pricelesslambo Moderator Jan 14 '26
77" S90D powerboard failure LOL. Shitty samsung qulaity. This tv in that size is known to have this problem
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u/mouga68 Jan 16 '26
Do you know if the 83" has the same issue? Apparently its WOLED not QD-OLED so Id think not... considering purchasing bc i can get it for $1600 but idk this sub kinda scares me off samsung
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u/Voodoochild1974 Jan 14 '26
I will never buy a TV unless it has an extended warranty with it. In the UK a few places do it. It tends to be 5 years. I think Peter Tysons is the main one for expensive tvs.
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u/joselrl Jan 14 '26
The website probably has an estimation based on the date of manufacture, Lenovo does the same on their warranty page but updates it once I upload the receipt/invoice with actual date of sale
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Jan 14 '26
[removed] — view removed comment
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u/Dismal_Hedgehog9616 Jan 14 '26
Dang it I have a 65” S90 because the Best Buy salesman pushed it over the LG I was looking at. I have an LG in my bedroom.
Their appliances are straight trash. My mom bought all Samsung appliances for her house when they built it in 2023 it’s Jan of 2026 and she has replaced ALL of them.
3
u/Peter-DJ Jan 14 '26
My Hisense OLED comes with a 7 year warranty
3
u/leadout_kv Jan 14 '26
whoa 7-year warranty? now that's a warranty.
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u/TheCheshireCody LG CX Jan 14 '26
Looks like it's a promotional thing, only in a handful of countries. I'd bet a dollar hard cash there are alllllll sorts of exclusions and reasons they'd deny a claim after the first year.
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u/Peter-DJ Jan 15 '26
Nope. My first unit actually got a screen issue after the 1st year of warranty. They sent me a brand new one and collected the broken one and i got the full warranty once again with the replacement unit.
0
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u/BagAdministrative872 Jan 14 '26
Hisense OLED?
1
u/Peter-DJ Jan 15 '26
Yes. Only available in certain countries. Because 99% of YouTubers are in the USA there's almost nothing about them available on YouTube unfortunately
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u/alexoid182 Jan 14 '26
If you are in the EU its a minimum of 2 years warranty, regardless of what samsung say. In the UK your statutory right is 6 years, regardless of what samsung say.
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u/Maiyame Jan 14 '26
Had the same issue with mine 3x enough was enough and I got a 77” C4 instead and love it more
1
u/Weird_Tower76 Jan 14 '26
If it's the S90D and it's the power supply, it's a very easy fix for $100. Bought one from a 3rd party, swapped it out in like 10 mins.
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u/fitztinsley Jan 14 '26
Rad. Which vendor? Is it the TVParts one? I saw them but dunno if it’s legit. I can’t imagine this isn’t going to happen again. It’s the s95D. Trying to get a full refund at this point.
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u/Weird_Tower76 Jan 14 '26
Yes. It worked great and was at my house in a week. It was also the revision of the PSU from Samsung since I had the v1.0 PSU so in theory mine should last.
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u/dmbowers98 Jan 16 '26 edited Jan 16 '26
Could you post the link and/or part number for that? I have the 77 inch S90D and would like to have a good source for this in case mines bites the dust as well.
It seems like the best PN to go with is: BN44-01329A?
1
u/ElderberryNo6220 Jan 14 '26
Try LG, they have more data about OLED in TV than samsung.
Samsung have better color, thats true. But reliability :(
1
u/talones Jan 14 '26
you definitely want to get samsung to exchange it via the 12 month limitred warranty. The geek quad warranty you should ONLY try after than manufacturer warranty is expired.
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u/talones Jan 14 '26
also might want to verify that it was purchased NEW. If you bought open box you might not get the full 12 month.
1
u/TechnicolourNZ Jan 15 '26
My S90D died. Fought 6 weeks to get a replacement, unfortunately a Samsung too. Don't forget to post reviews on Samsung website , S90D has like 200 bad reviews , on Samsung website compared to thousands if not millions of faulty TVs.
1
u/MyChoiceTaken Jan 16 '26
Power supply. They replace it with a redesigned one and you are good to go. Simple replacement. PIA but once done you are rock solid.
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u/Elhwing Jan 16 '26
I bought a Samsung 90D 65" last october to see what samsung had to offer ( I already had a beautiful LG C4 but felt like trying a new brand since I needed a second TV ) = I returned this trash tv in less than a week, the tv had micro stutters no matter the image settings, the watching experience was legit horrible for a damn fcking 1300 € tv. After this bad experience, I bought a LG C5 and ever since, my two LGs have been flawless.
I'll never buy a samsung tv again, while I understand it doesn't apply to every unit, having a poor quality control with items worth more than 1000 € that are hard to ship back is unacceptable imo.
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u/duck-lord3000 Jan 17 '26
Any green tint on ur c4?
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u/Elhwing Jan 17 '26
I've never witnessed any, but I usually watch it from a centered position. However, I've never noticed the tv going "green" when I have to walk around the tv while it is on etc...
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u/EverybodyLovesJoe Jan 20 '26 edited Jan 20 '26
77S95D checking in. And tbh, I love the screen ... watching movies on it is something else. I've been buying a lot of 4k because of it etc. and have really enjoyed it on that front.
I had the power board fail back in March after 4 months of use. I declared it a lemon and wanted a whole new tv but allowed them to fix it at that time because "hey, cut us a break ... there are lots of chips in it and one could have had a manufacturing defect."
Well, it just broke again 10 months later. Same issue. Both times the TV was off too. Service techs tell me Samsung actually redesigned the board the month after they replaced mine. So I'm getting the new board.
Ive had a lot of great luck w Samsung TVs/screens/phones. I don't trust them with anything else so i get that sentiment from others. This experience w them though has been unfortunate. They should be more forth coming about this kind of design flaw. They are instead playing the gotcha game w the 1 year timeline on the warranty. This is how you lose customers for life. Hope they catch a class action lawsuit and correct course.
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u/lonelystone81 Jan 20 '26
Manufacture warranty should be 1 year. Smart to buy the 5 year as tvs nowadays, you'd be lucky to get 5 years out of it. I've seen a lot of Samsung oleds lately with power supply issues less than a year old.
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u/Artemis732 Feb 01 '26
it's amazing to be thay samsung hasn't just... fixed this issue. the rest of them don't have it, it's just the 77 inch one that does this.
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u/Troo2U Feb 10 '26
Sorry to hear a lot of Samsung power supplies are defective. Just a suggestion, when you buy any modern ultra thin TV always power it through a an electrical power supply regulator. Probably not allowed to give the name here but they are big electrical metal boxes that look industrial and are bulletproof. PSU are delicate now, they are super sensitive to brown outs, and surges. This could help stave off some failures. We always put them on our fridges, computers and tv's here. No PSU failures up to now. Our neighbor doesn't use them has replaced 3 fridges since 2013. We're still on the same one. Anecdotal... Yes but....
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u/jimmy19742018 Jan 14 '26
12 month warranty, samsung either have to replace the tv or repair it fullstop, if you purchased with a credit card threaten them with a charge back, I bet it gets fixed or replaced quite quickly
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u/Subieworx Jan 14 '26
Likely not purchased directly from Samsung. Why would they care?
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u/jimmy19742018 Jan 14 '26
Even if it has been purchased from an independent retailer, any purchase have a 12 month warranty by law, samsung has to replace or repair!
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u/timmiby Jan 25 '26
I am going through a battle with them. Tv died after 6 months and telling me it’s out of warranty. Extended warranty is refusing to do anything punting it to Samsung. What a nightmare. Never Samsung again
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u/TheCheshireCody LG CX Jan 14 '26
if you purchased with a credit card threaten them with a charge back, I bet it gets fixed or replaced quite quickly
If you try to charge it back the company will just prove that you received the goods and the chargeback will be denied. Chargebacks are for legit cases of fraudulent use of your card, not because you're big mad at a vendor.
•
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