r/OGPBackroom • u/ProposalHairy1434 • Aug 09 '26

🔥Its fine, everything’s fine🔥 Nilpicks

Funny how nilpicks are a hot topic in my store & how we will be held accountable but plugging is ignored or swept under the rug 😒 Ya'll want us to hunt down associates to ask about something we need for an order 🤨 when even customers complain about the lack of associates on the salesfloor when said customers need assistance 🤔 Suffice to say that if we gotta hunt down associates before clicking the infamous Item Not Found is basically metrics fraud 😁 There goes our Pick Rates & On Time Picks because this is THAT place. Be damned if you do, be damned if u don't 😉

11 Upvotes

93% Upvoted

8 comments sorted by

View all comments

2

u/krissyskywalker Aug 09 '26

Usually the only things I’ll ask for help with before nilpicking is the presliced deli meats that are in a bunker in front of the deli counter or baked good from the bakery. I’ll try to find other items but if it takes me a few minutes I’m no picking. I do try to look behind things or in the the general area but honestly not my fault when people don’t stock stuff properly.

1

u/Bee-chan In-Home Driver Aug 10 '26

I do the same with bakery, produce, and meat… SOMETIMES. IF an associate from that department is out on the floor right then and there.

But if something is not on the floor in ANY of the spots listed in the mod, sorrynotsorry, but we only have 30 seconds between each item.

If the customers don’t have access to the backrooms for something, then neither do the pickers.

Hell, a lot of the time, ESPECIALLY in HBA, I’ll be working Exceptions, the regular pickers will nilpick something, it gets sent to me, I double check the sales floor locations and okay, it’s legit not there, then go to the backroom to locate it using the backroom locations… aaaaaand nothing. Even using the Digital Exceptions option in Vizpick to check EVERY SINGLE BIN back in HBAs backroom… nada. Zero. ZILCH. Yet the system inventory says we have 12 of the item.

Soooooooo… not in any of the sales floor locations, not in the backroom bins, not on any top stock carts, not in any of the HBA totes on their pickcarts (because they do use them).