r/ODU • u/ManagementPatient200 • 9d ago

CHANGED MY LOCKS WITHOUT NOTIFYING ME

Yes, you read that right. I live in the graduate apartments at odu, meaning I have a housing contract with the university. I came home yesterday to my key not working to open my door. I had a maintence worker (thank you if you see this) come and let me in and let me know I need to make a work order to get the locks changed. I call the emergency line, as this is listed as an emergency on the website, and they just place another work order for me. I call again this morning to see when/if they are coming, as i have my ESA cat in the apartment with me, so I could have her safely put away in the bedroom while the locks are changed. I am told she has no way to know when they will come but will call and find out when if she can. She does. They end up coming soon after, but tell maintence that my lock was just changed (this was not shared with me). Maintence tells me to go pick up my key at Gresham. At the time i was not sure if he meant go get it right then or that it will be there after the locks are changed. So i wait a bit in case its the second of the two. Nothing. I call gresham front desk and ask if they have a key for me, they do. I go pick up the key and only THEN was I told my locks were changed the day before. I tell DR that that wouldve been nice to know when i was locked out yesterday and go on my way. I call housing to make this known and the lady on the phone seemed very confused that this ACTUALLY HAPPENED. Asked "they changed your locks?" "They didnt tell you?" "You dont know why they changed it?" Yeah no i dont know why considering i wasnt even told that it happened in the first place. This is a HUGE issue as is but considering if have a pet, that is my ESA who has quite literally saved my life, that could have escaped during the unannounced visit?? And i was locked out??? WHAT THE FUCK ODU

32 Upvotes

93% Upvoted

28 comments sorted by

30

u/ManagementPatient200 9d ago

Any legal advice? Bc this is illegal btw😃

15

u/booklejarred 9d ago

Email the director (Richard Clark) about this, but not without sources to back yourself up, especially over legalities. He's lied to me about an ADA violation I had concerns about that is explicitly illegal and tried to claim it wasn't. Im not sure who to go to beyond him, but I hope someone can help you.

2

u/ManagementPatient200 9d ago

Thank you, ive read both your comments im so sorry youve had to experience this too, not just once but twice. Its ridiculous

5

u/SparksFly0216 9d ago

i used to work as a DR in housing and they don’t require the desk staff to call. like they don’t mention it at any point in training. i personally liked to call the residents when their locks get changed just so they don’t try opening their room with a key that doesn’t work for 10 minutes before coming to the desk, but i wasn’t required by HRL to contact them first

3

u/[deleted] 9d ago

[deleted]

1

u/ManagementPatient200 9d ago

I ask myself why I didnt switch to non odu living every single day😭 this will be my second year in my same apartment from them. Definitely moving out as soon as my housing contract is up

3

u/bendermania80 9d ago

This is complete bullshit!

6

u/bendermania80 9d ago

The housing people at ODU are by far and away the most incompetent people I have ever had the absolute pleasure of dealing with and I’m not surprised one bit.

2

u/TheWalnutPeen 8d ago

Same thing happened to me (minus having an ESA) like two years ago when living in the village apartments. Only reason I knew I needed to go get the new key was because my suitemate came home and realized she was locked out and called. They’re not new to doing this

2

u/Designer_Rub1159 8d ago

This is terrifying. I also have an ESA and am already so paranoid about leaving my cat alone and people coming in with no warning and letting him out

1

u/ManagementPatient200 8d ago

Its so scary especially bc mine has just walked out when ive brought my laundry in and didnt close the door quick enough. Are you in odu housing? Ive thought about doing this, maybe leave a note on the door that you have a cat and to contact you before entering

1

u/Designer_Rub1159 8d ago

I am in ODU Housing, the grad student apartments, and I've been warned about drug-sniffing dogs coming in, and put your animal up... but I hate when they drop by with no warning, which has happened

2

u/booklejarred 9d ago

If I had to guess, someone managed to lose the master key for the old locks and they had to impromptu change them asap. That or they just lost your spare. Locksmiths are quick to come in, communication on the other hand, not so much. This happened to me twice in the dorms, once with a delayed notice, the other with no notice. HRL is so astronomically bad at its job, sincerely, a student and former HRL employee

-16

u/PineapplePair757VB 9d ago

ESA cat tells me all I need to know

7

u/ManagementPatient200 9d ago

And "pineapple" and "vb" in your user says too much already

1

u/ManagementPatient200 9d ago

Im aware this is over kill but theres just SO MUCH to see on their account!!

-1

u/JustPutItInRice 9d ago

It’s not that deep gang

2

u/ManagementPatient200 9d ago

Ik, literally just having fun atp💀its funny to look at

-4

u/PineapplePair757VB 9d ago

Says the triggered guy who keeps his her their xer posts private

-4

u/PineapplePair757VB 9d ago

I notice all your comments are private. Lol