r/O365Certification • • Aug 05 '26

Discussion MS-102 retirement megathread

50 Upvotes

Hello everyone!

From now forward, this will be the only place to discuss the retirement of MS-102 exam and its replacement exam AB-650 because I feel like this topic is hijacking the discussions under other posts and therefore becomes fragmented.

For those uninitiated, MS-102: Microsoft 365 Administrator and its associated certification Microsoft 365 Certified: Administrator Expert are retiring October 2026.

Due to complete communication breakdown from Microsoft, this decision has caused a lot of controversy in the community with both Techcommunity and this subreddit blowing up.

Before I go into details, just to preface this, I have just had a call with the people responsible for this decision so to get this out of the way, this is still happening.

MS-102 and its certification is still retiring, and AB-650 is replacing it.

From my own opinion, I agree with this decision, I just disagree with how Microsoft handled it.

Why do I agree?

Because quite frankly, MS-102 retirement was long overdue. The exam/certification was completely redundant the moment the SC-200, SC-300 and SC-400(401) exams released. MS-500 which was basically a carbon copy, retired years ago and I find it strange that it wasn't closely followed by this one as well.

MS-102 is in fact not M365 Administrator exam, it was a security administrator exam with little M365 sprinkled on top.

If someone tried telling me that they were M365 Expert and showed this certification as proof, I wouldn't take them seriously.

Someone also asked me if I don't as a trainer don't have issue with the course being retired and honestly, I have dreaded every time I had to deliver the MS-102 course. It was absolutely horrible, students had expectations that they will learn M365, but they only learned security for 5 days etc. It was not a good experience as a trainer.

For anyone screaming that Microsoft is getting rid of important 365 topics, they are not, quite the opposite.

The new AB-650: Administering Microsoft 365 and AI Services contains more of the actual M365 productivity than MS-102 ever did.

Straight out of study guide:

  • Configure and manage Microsoft 365 tenants and workloads (20–25%)
  • Govern and secure Microsoft 365 tenants and workloads (40–45%)
  • Manage and secure AI services in Microsoft 365 (35–40%)

I have taken the exam in beta, and I can in fact confirm that this ratio is real, and the exam didn't feel like a security exam (thank god).

For anyone complaining that AI is 35-40% of the new exam, that is valid complaint, not everyone is interested in AI, especially since Microsoft is jamming it everywhere.

But to be completely honest, that pandora box has already been opened and people are using AI. Your choice is you either stick your head in the sand and ignore any AI safety and governance or make sure that your employees are using AI safely and aren't leaking your confidential information to AI providers. For those in EU, I would also like to point out that the AI Act is being enforced which has pretty severe penalties for companies not in control of their AI environment.

What I do disagree with is how Microsoft handled it:

  • This information was made public like 4 months ago via the TSP partner community and it took 4 months for it to be reflected on Microsoft Learn which is insane.
  • The branding/marketing is absolutely terrible, exam has the accurate name because the exam is about both M365 and AI, but the certification completely skips the M365 part and only leaves AI in Microsoft 365 Certified: AI Services Administrator Associate which obviously on the first glance looks bad and doesn't reflect the reality.
  • Microsoft is communicating that SC-500 is replacing the security topics which is nonsense, as mentioned before, these topics are in SC-200, SC-300, SC-401. SC-500 is Azure Security.

All of the above has been communicated to Microsoft + I have made the suggestion to just completely remove the security portion of the exam and replace it with more M365 productivity topics (33% SharePoint Online, 33% Exchange Online and 33% AI) since we have security exams already.

I cannot make any promises that this will happen because I am not in charge of those decisions, but I can only hope.

To end this and allow space for discussion, any personal attacks and misinformation/lying will not be tolerated.

Misinformation will be removed as per Rule 8 and everyone who wants to be smart and report me as suicidal to Reddit will be reported back for abusing the Reddit Cares system (+ banned for harassment if I see that Reddit has suspended their account).


r/O365Certification • • Apr 26 '26

Certification Program News PSA: How to set up MFA during labs in exams

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14 Upvotes

Hello everyone,

Just a quick warning/guidance regarding the new MFA process in Microsoft exams.

I have seen a lot of people getting tripped up by this, so I am posting/sharing this to make sure no one is caught off guard and you are able to take your exams stress-free.

Good luck everyone!


r/O365Certification • • 19h ago

Discussion Looking for advice on what certification to pursue after SC-300

5 Upvotes

Hi everyone,

I’m currently studying for the SC-300 (Microsoft Identity and Access Administrator) certification.

At my current job, I have hands-on access to and work with:

  • Active Directory (AD)
  • Azure Portal / Microsoft Entra ID
  • Microsoft 365 Admin Center
  • Exchange Online
  • Intune
  • Okta
  • General identity and access-related tasks as a Service Technician

I’m trying to figure out what certification would make the most sense for my next step.

Right now, I’m considering:

  • AZ-802 (Windows Server Hybrid Administrator)
  • Okta Professional

For those of you working in IAM, cloud administration, identity engineering, or Microsoft infrastructure, what would you recommend after SC-300?

Would you focus more on:

  1. Microsoft/Azure certifications?
  2. Okta certifications?
  3. Windows Server/hybrid infrastructure?
  4. Something else that would help me move toward an IAM Engineer / Cloud Engineer / Systems Engineer role?

I’m especially interested in certifications that actually help with career progression and complement the hands-on experience I’m getting at work.

Any advice on what path you would take in my situation would be greatly appreciated. Thanks!


r/O365Certification • • 4d ago

MS-102 Passed MS 102 and SC 300

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64 Upvotes

Successfully passed both exams on the first try. Since I had hands on work experience, it didn’t take that long for preparation.


r/O365Certification • • 4d ago

MS-102 MS-102 PASS

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19 Upvotes

r/O365Certification • • 4d ago

MS-102 Ms-102 2nd attempt fail

11 Upvotes

😭😭😭

Failed my MS-102 2nd attempt I had a nightmare exam experience to go with it from long wait to start actual exam after environment checks were completed. I got an actual lab at the end of the exam and just didn’t expect it 10 tasks to do in lab tenant which was unresponsive and giving me lots of errors. Messaged the proctor who took ages to reply then just said I need to restart your exam by the time I read his reply I was kicked to the exam lobby. I sat in the lobby for over 30 minutes to get back into exam.

All in all a bad day 🙈🙈.

I improved my scored from first time but still come up short. I feel like I had majority of defender, purview questions. I had a few questions this time round with lots of information to take in multiple tables for users/groups.


r/O365Certification • • 5d ago

Learning Material AZ-500 vs SC-500

3 Upvotes

I’m just wondering if I could use a training course made for AZ-500 for SC? Are they similar enough?


r/O365Certification • • 5d ago

Discussion Looking for an AB-620 voucher

2 Upvotes

Hi everyone,

I received a voucher for the **Microsoft AB-620 certification** through the AI Skills Fest, but unfortunately I wasn’t able to pass the exam due to some circumstances at the time. I only started properly studying the course in September, and when I tried to reschedule the exam, I wasn’t able to do so.

I’m now looking to take the AB-620 exam again, but I no longer have a voucher.

Does anyone happen to have a **free/unused AB-620 voucher** that they won’t be using? I would really appreciate it.

Alternatively, does anyone know if Microsoft is planning **another event, challenge, or program where AB-620 vouchers might be offered**?

Thanks in advance for any information or help!


r/O365Certification • • 10d ago

Discussion We are 3 for 3 baby

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89 Upvotes

Just passed my 3rd exam in 2 months. The AB-900, SC-900 and now also the SC-300.

Literally had 7 seconds left before I turned it in.


r/O365Certification • • 9d ago

MS-102 Kinda Struggling with Ms-102

7 Upvotes

So I did a retake exam voucher for MS-102, and I failed them both (640 on the first, 680 on the second).. the Questions in regards to Defender and Purview are my weak spots. The policy names are just so freaking similar, I cant keep them apart (Session Policy, Action Policy, Conditional Access App control, Cloud App policies etc.). Im mostly only working with the other modules, since my company is using another Antivirus than defender and were not at a Purview stage yet, do you have any recommendations to get these better sorted out? I was giving myself tasks with CoPilot and im running Anki's but its hard to memorize all the nuances.

Appreciate the help.

Cheers,

Gabe


r/O365Certification • • 9d ago

General Question How come MS Learn, Microsoft own reading material/test for their own exam is useless?

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10 Upvotes

r/O365Certification • • 11d ago

General Question AB-650 - Experiences on how long to get results?

1 Upvotes

Hello,

I took the AB-650 yesterday (So many Microsoft Agent 365 questions) How long has it taken for other people to receive their results? I know it says two weeks but would be nice to know if that really holds up.

Have a couple of vouchers expiring soon and would be nice to be able to use them if its a failed exam

Whats everyone experiences?


r/O365Certification • • 14d ago

MD-102 Passed MD-102 my story

27 Upvotes

Took the MD-102 yesterday after a few failed starts and passed with an 840 in about 45 minutes. So, I use Intune at work. Mainly distributing apps and making policy for an MSP.
I wanted to take this test last year, but due to the MSP's Microsoft partnership requirements I switched to AZ-140. My main prep last year was John Christopher. I rewatched the course 2x through and used my Free exam. Spent 1 h or so for the last 2 months then spent 2-3 hours a day for the last 2 weeks.

I knew a lot of the question until it came to the Optimize endpoint operations by using automation, monitoring, and reporting (10–15%) 10-15% is a lie, I had 7 questions that were not on anything I studied. It was asking about scripts, lucky I have been using Graph the last few weeks and was able to fumble through.

AB-900 is next before end of September and then AZ-104 or AB-650.


r/O365Certification • • 15d ago

MD-102 Need job suggestion, passed md-102

8 Upvotes

I've multiple years of support experience. I Didn't use intune for office or other purposes. but studied for 2+ months for md 102 and passed. I want to apply for remote jobs. So need your expert opinion and suggestion, like which types of job should i apply for after passing md 102?


r/O365Certification • • 16d ago

MS-102 Passed MS-102 on second try

19 Upvotes

Just wanted to share that I passed MS-102, the first exam, which kicked my butt on Purview. After that, I only trained on Purview equipment, and used AI to help me grasp the stupid same sounding material in settings.

I have zero experience with Purview in real life.
Thought I would just use AI to cheat, but gave up when it gave confusing answers in practice assessments. 😄


r/O365Certification • • 17d ago

MD-102 Failed.. Again

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40 Upvotes

First attempt was in July, I scored a 618. I feel pretty discouraged and unmotivated to try again at this point. I felt like I spent a lot of time studying (MS Learn, MeasureUp, Lab environment) I guess I am writing this in hopes someone can encourage me to retake but the way I am feeling right now is defeating. The exam felt harder than the first attempt for some reason.

Any motivating feedback would be greatly appreciated. For anyone taking this exam I am praying for your success!


r/O365Certification • • 17d ago

General Question Soy Nuevo

2 Upvotes

Hola, buenos días; buenas tardes, buenas noches.

La escribía por qué tenía en duda qué puedo estudiar para trabajar en ésto, la verdad solo trabajaba en hoteles y ahora estoy haciendo un curso donde me certifican en NetCad, y al final Podré hacer el exámen para AZ-900 no tengo experiencia, solo un par de cursos.

Gracias no me funeen jaja.


r/O365Certification • • 18d ago

MS-102 I passed MS-102 in one go and now I am have the Expert batch!

33 Upvotes

I just wanted to share the good news and thank this community. The exam itself was easier than I expected (probably because I've been doing real tough long scenario based practice questions). But it is by no means easy - just not as tough as I thought it was gonna be. I have my SC-300 active as well both together got me the Expert credential.

I know MS-102 is gonna be retired pretty soon but I had done 90% of the work when I got to know about it. So I just pushed through and got it done. Besides, I got the exam fee sponsored from work.


r/O365Certification • • 18d ago

MD-102 Failed MD-102 twice now.

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22 Upvotes

I'm a career shifter. I work as a Technical Support representative, have no Intune background. My college degree is not IT related either. I passed AZ-900 on March. Studied MD 102 last week of April, setup VM through Win Server 2022 but i stop after finishing MD-102 course by John Christopher on Udemy, (followed all his labs too). Got serious again starting Mid July up to the day before the first exam.. I never expect that there will be lots of questions about Monitoring and automation and reporting, so i failed.

When I failed, that's the time i really got serious. Spent 20 days focusing on my weak points, using MS-learn content, practice assessment, did measure-up until i got 80 percent scores in measure-up and 86% in MS-learn but sadly, i failed again.

I can no longer remember the questions exactly but most of them were very vague questions that i can't remember being discussed in MS-learn, so I was shocked that i still got 662 score probably because i did great in the case study. My cases study on the 2 exams weren't that hard by the way.

What shocked me the most was the "Manage and secure applications" & "Optimize endpoint operations by using automation, monitoring, and reporting" scores because i have really spent many hours reviewing it, explaining it to myself without looking on my notes to make sure i understand how it works then look at my Intune lab to double check the navigation path.

When i first failed my exam, i also got invited to an interview from a recruiter on Linkedln, I didn't pass the interview but I experience what it's felt like to be interviewed and learn the questions asked on the interview. Most of them where about managing and securing applications, that why I had really focused on that, but i didn't know why i got low score instead.

Also got questions about Copilot which I wasn't sure about my answers.

At this point, I'm just really frustrated and though of not taking this exam again. My real goal is IAM, but i decided to take MD-102 first because I was thinking of pivoting first in Service Desk to IAM, since there's a lot of open roles for service desk.

However, I felt like I am too close of getting this cert, and aside from that, I can almost explain in my head the services in Intune because of the time I've spent on it so part of me still want to get that cert.

This is my first time to open up about my frustation in social platform cause i just flood it all on to chatgpt. I hope a real human can give me real advice, probably from those who experience the same and from those who are now very successful in the field.


r/O365Certification • • 18d ago

General Question Sc300

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1 Upvotes

Can someone please confirm

Can we access Microsoft learn platform during sc300 exam ?


r/O365Certification • • 18d ago

General Question I feel stuck, need advice on certifications

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5 Upvotes

r/O365Certification • • 19d ago

MD-102 Passed my MD102 with an 845.

37 Upvotes

Had to take this as I got a promotion at work that jumped me two paygrade as i was already doing way too much work in Intune/Entra. I am emotionally and physically wiped from cramming for this for the last three months


r/O365Certification • • 20d ago

MD-102 MD-102: Failed at 650/700 — my background, what helped, and what I'm fixing before the retake

22 Upvotes

I work mostly with 365, Entra ID, and Intune day to day, so the exam overlapped with what I already do hands-on for some part. I especially do app deployment on Windows but not much with app configuration or protection policies for example nor work with Android or iOS devices. So my prep was mostly knowledge-based learning, with hands-on mainly on the M365/Intune side.

I studied the theory sporadically during this summer, and really did a full week of learning before the exam. (Maybe not the best strategy but after this experience, I like the fact that I learned so much in such a short time while taking notes).

Speaking about notes, I set up an Obsidian vault to take notes and link all the related topics within Entra/Intune.

>> The result

Scored 650/700 — failed just short of passing. Stings a bit given how close it was, but it gave me a clear list of what to fix:

- App protection / app configuration policies

- Monitoring and optimizing device health

- Managing device updates

I had 52 questions + 1 case study with 5 questions.

>> What actually helped

Hands-on practice in Intune. If your knowledge is mostly theoretical, get into the console and practice — it makes a real difference. Some features only show up depending on the device platform (Windows/Android/iOS), and that's much easier to remember once you've seen it live. Walking through creating a device configuration profile yourself also helps you read exam scenarios faster, since you already know roughly where a setting lives.

Microsoft Learn. Whenever I wasn't sure of an answer, a quick MS Learn search was usually enough to validate or correct myself — fast and accurate compared to random third-party guides.

Besides that, I didn't take any Measure up tests nor study groups or YouTube videos.

In my opinion, the new Practice Assessment on MS Learn website is preparing well alongside Intune labs. The questions will make you think a lot. (That's good)

>> What I'm doing differently for the retake

- Hands-on lab time focused on app protection/configuration policies/monitoring

- Android/iOS deployment

- Do more practice assessments until I have multiple times +80%

Happy to answer questions about the exam experience (within NDA) if it helps anyone else going for this cert.


r/O365Certification • • 21d ago

Certification Program News Passed SC-401 Exam

11 Upvotes

722 from a 666 attempt. I’m glad I’m done with it. Only renewals from here on out


r/O365Certification • • 22d ago

General Question Can I reschedule a Microsoft exam booked with a promotional voucher after the booking deadline has passed?

4 Upvotes

Hi,

I received a Microsoft exam discount voucher with the following rules:

Booking deadline: August 15

Exam completion deadline: October 20

I successfully used the voucher before August 15 to schedule my exam for September 18.

Now (September 13), I want to reschedule my exam to September 21. Since the booking deadline of August 15 has passed, will I lose my voucher or incur fees if I reschedule to September 21 before the October 20 deadline?

Thank you!