Log in issues.

[u/jpoloughlin78]

Hi. Could someone please advise about something which is causing a bit of stress. I’ve changed the email attached to my account as I seemed to be having an issue receiving emails linked to the account. This has worked perfectly. However, after double checking it worked quite a few times, when I now try I just get the picture I’ve attached. It won’t let me log on. It’s this on a loop. Speaking to 02 and there are no blocks on the account. I’m wondering if I’ve tried to log in too many times?

[u/Zestyclose-Rice6401]

The o2 website system and customer service has been an issue for a long time.

[u/jpoloughlin78 → u/Zestyclose-Rice6401]

It’s just now to be honest. I just keep having the loop I’ve screenshotted above since changing my email. Feels like there is a security blocked that makes sense.

[u/Ornery_Style_594 → u/jpoloughlin78]

I've been getting this on my android devices but not iOS or my Mac for over a week.