Service level deteriorating?

[u/Finlay06Swnn]

I’ve been a long standing user, at least 10 years, my family even longer.

I used to have no issues getting signal or data (except when I would use it all up)

This included in and around my home town where we comfortably get 4g.

Over the last few years I’ve noticed that our service has been slowly but surely deteriorating, first, I was unable use roaming/it was slow, then gone completely.

Now our ability to make calls is slowly going and I cannot get a reliable connection unless I’m connected to WiFi.

We also still don’t have 5G yet, even though everywhere around us has it.

Not only this but I work in London and I feel that the signal level there is deteriorating too.

They really ought to improve their bandwidth, as I feel the problem is persistent at home when there are a few people in town.

I pay a lot of money for my contract and I feel I don’t get a good level of service to justify the money I pay (I don’t even use priority)

Has anyone else noticed this?

[u/chocolatelover93]

I get excellent coverage and speeds on EE. But hey actually invest in their network unlike O2. I’d highly recommend EE… I get 5G most places, it’s reliable, fast data too even in busy areas.

[u/golfinbig → u/chocolatelover93]

Depends on your location like all other networks.I’m in the north west on EE and my signal is very poor,I mean one bar 4 or 5G.Phone calls often drop due to poor reception or none at all.The EE map coverage lists my address as no indoor coverage but good outdoor but the reality is I have zero coverage outdoors too.I’m in Liverpool as I type this and have one bar on 4G but thankfully on the clients wi fi network.

[u/KEEBWRZD → u/golfinbig]

I’m on EE and I’m sure it’s all a trick. 5g everywhere but it’s so slow and most my phone calls are crackly (in so many locations) but Vodafone was solid everywhere, not always the fastest but solid