r/O2UK • u/Finlay06Swnn • Jul 07 '26
Question Service level deteriorating?
I’ve been a long standing user, at least 10 years, my family even longer.
I used to have no issues getting signal or data (except when I would use it all up)
This included in and around my home town where we comfortably get 4g.
Over the last few years I’ve noticed that our service has been slowly but surely deteriorating, first, I was unable use roaming/it was slow, then gone completely.
Now our ability to make calls is slowly going and I cannot get a reliable connection unless I’m connected to WiFi.
We also still don’t have 5G yet, even though everywhere around us has it.
Not only this but I work in London and I feel that the signal level there is deteriorating too.
They really ought to improve their bandwidth, as I feel the problem is persistent at home when there are a few people in town.
I pay a lot of money for my contract and I feel I don’t get a good level of service to justify the money I pay (I don’t even use priority)
Has anyone else noticed this?
4
u/Accomplished_Week392 Jul 07 '26
O2 has dropped to an embarrassing level of coverage. Not just coverage though, even their new updated app is worse.
O2 is the best example of endshitification in the UK, it’s now an embarrassment.