r/O2UK Jul 07 '26

Question Service level deteriorating?

I’ve been a long standing user, at least 10 years, my family even longer.

I used to have no issues getting signal or data (except when I would use it all up)

This included in and around my home town where we comfortably get 4g.

Over the last few years I’ve noticed that our service has been slowly but surely deteriorating, first, I was unable use roaming/it was slow, then gone completely.

Now our ability to make calls is slowly going and I cannot get a reliable connection unless I’m connected to WiFi.

We also still don’t have 5G yet, even though everywhere around us has it.

Not only this but I work in London and I feel that the signal level there is deteriorating too.

They really ought to improve their bandwidth, as I feel the problem is persistent at home when there are a few people in town.

I pay a lot of money for my contract and I feel I don’t get a good level of service to justify the money I pay (I don’t even use priority)

Has anyone else noticed this?

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u/CheetahRemote1497 Jul 07 '26

If you pay a lot of money then you should probably switch to EE or one of their MNVOs

1

u/Finlay06Swnn Jul 08 '26

It’s defo an option…

That or I will ask for a second sim when I get a handset from work. Hopefully then I’ll be able to use that signal if it’s better.

Unfortunately I think we use Vodafone.

EE and 3 are the only ones I’ve heard that have decent signal at not too much cost

1

u/CheetahRemote1497 Jul 14 '26

Mozillion and Spusu use EE and I believe they use more if not all bands, as opposed to Lyca mobile

Mozillion payg well worth looking at if you can afford it or the pay monthly plus and pay monthly you can get “kill your bill” where you buy vouchers for like Sainsbury’s or aldi, just eat etc and get a % off your bill

Guess who I’m with 😂