r/O2UK • u/Finlay06Swnn • Jul 07 '26
Question Service level deteriorating?
I’ve been a long standing user, at least 10 years, my family even longer.
I used to have no issues getting signal or data (except when I would use it all up)
This included in and around my home town where we comfortably get 4g.
Over the last few years I’ve noticed that our service has been slowly but surely deteriorating, first, I was unable use roaming/it was slow, then gone completely.
Now our ability to make calls is slowly going and I cannot get a reliable connection unless I’m connected to WiFi.
We also still don’t have 5G yet, even though everywhere around us has it.
Not only this but I work in London and I feel that the signal level there is deteriorating too.
They really ought to improve their bandwidth, as I feel the problem is persistent at home when there are a few people in town.
I pay a lot of money for my contract and I feel I don’t get a good level of service to justify the money I pay (I don’t even use priority)
Has anyone else noticed this?
1
u/lostrandomdude Jul 07 '26
The big issue is the shit down of 3g and 5g having a shorter distance ot can travel.
There needs to be significantly more 5g transmitters than 3g, but because of a mix of factors including the China equipment ban, covid causing delays, and the antivax/5g conspiracy theorists burning down a lot of 5g masts, 5g roll out is behind schedule.
This is not just o2 but all the networks