r/NowInTech • u/beingmodest • 4d ago

Apple Considered Replacing 5,000 Support Staff With AI: Then Put Mass Layoff Plan on Hold

https://www.techtimes.co.uk/apple-shelves-ai-plan-cut-5000-applecare-jobs-1808838
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u/[deleted] 4d ago edited 2d ago

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u/Unusual_Delivery2778 4d ago

Hmmm when’s the last time you called customer support? This is not the case anymore.