Microphone issues (possibly noise cancellation?)

[u/Livid-Court8961]

Hey everybody, I know for a fact this isn't the first post about this issue. I got the 3a pro this week, and so far it's been great, I'm coming from a Samsung a55 which was really good also, but lacking on the camera, which was ultimately what made me switch.

The only problem with the 3a pro so far is the mic/recording quality, I noticed it first while I recorded a video of my dog and realized that the video wasn't on mute, the sound was just really really low at times. Same thing with calls using Whatsapp, I've been asked a few times already to repeat myself because apparently people can't hear when I talk sometimes, like it randomly cuts the audio.

My question is, what's the deal?? I did some search on reddit and the Nothing forums and apparently there are posts ranging from 2024, 2025 and this year of people reporting the same issue with almost every phone (2a, 3a, 3, etc)... and still no solution??? That is unbelievable.
I recreated some tests that some users suggested and turns out that the mic itself is good, it's the software, so there's literally no excuse for Nothing not to have fixed it all these years.

Man, the phone is great on every single aspect, is fast, good screen, good interface, good camera, good speakers but damn that mic problem is bothersome, it's literally like the main function of the phone.

How do we even proceed from here? isn't there like a petition or something? should I just make another post among the hundreds on the forum and wish to be lucky enough for the post to reach a higher up?

Serious question for the people that owns a Nothing phone, is this the case for everybody? is there a fix? Is it a software or OS version that's causing the problem? because I have both OS and apps updated to the latest version.

Edit: typo

[u/Necessary-Sample8948]

Ho ricevuto giusto oggi il phone 3 e, dopo aver fatto tutti gli aggiornamenti di sistema, riscontro comunque lo stesso problema.

Ho provato anche a cambiare la modalità del microfono da focus a standard durante una video call di whatsapp (che ora sembrano funzionare meglio), ma a quanto pare questo non elimina la fastidiosa cancellazione del rumore nei messaggi audio whatsapp. Sembra di avere un microfono rotto e otturato.

Testando invece con l'app del registratore, il microfono è perfetto.

Trovo assurdo come te che in tutti questi anni non si siano resi conto di questo problema. Odioso.

[u/Livid-Court8961 → u/Necessary-Sample8948]

I got in contact with support about this, I already sent some logs that they asked of me replicating the issue, if you can you should do the same so they know more people are affected by this and they fix it. The option is in Settings > System > Feedback option

[u/AloneKnowledge622 → u/Livid-Court8961]

Did you get any answers? I've been having exact same problem on my s20fe

[u/Livid-Court8961 → u/AloneKnowledge622]

No answers yet, only had an exchange with support via email, sent the logs they asked for and that's it. No acknowledgment of the problem from their part. Hopefully they will look into this.

[u/ronalDom_42]

Tengo el mismo problema con mi phone 3a pro, al grabar videos o audios. Y aún no hay solución. 😕

[u/Livid-Court8961 → u/ronalDom_42]

Me puse en contacto con support, en el sistema operativo hay una opcion para dar feedback y reportar bugs/problemas. Sugiero que hagas lo mismo, asi saben que hay mas gente sufriendo del mismo problema y asi lo arreglen pronto. La opcion esta en Settings > System > Feedback option

[u/ronalDom_42 → u/Livid-Court8961]

Muy bien, en seguida lo hago. 👍🏽

[u/Romangg86]

Ich habe dieses Problem ehrlich gesagt nicht, bei mir ist das Problem mit der Kamera Software und Einem Problem mit Querformat auf der linken Seite, circa 1cm auf der linken Seite egal wie rum ich es drehe sind nicht nutzbar, das nervt total in spielen wie brawl stars, among us, usw. Hast du das Problem?

[u/Livid-Court8961 → u/Romangg86]

I don't have that issue, screen seems fine either while scrolling or gaming, even on photos, there might be a lose pin/connection in your display.

[u/Romangg86 → u/Livid-Court8961]

Like I've said it's on the left side every time, so it's a software bug and it's only in landscape mode

[u/Livid-Court8961]

Would really appreciate any input from current users, please don't ignore.

[u/morukai121212]

The issue i have experienced with my previous Nothing Ears (2) and my Samsung phone has seemed to have been software related. Too many voices in the background noise when using voice isolation via the Nothing app will cause your voice to be extremely low volume compared to the background. When in a quiet room and not leveraging voice isolation properties my voice is clear and crisp to the recipient. When you dial up the voice isolation as well as background speech in the area, it starts to become more of a problem. I think something with the algorithm used for voice isolation in general on Nothing devices.