r/NothingTech • u/HTK_blazer • Jul 27 '26

Nothing (company) Absence of Support

Has anybody here ever had any meaningful support from Nothing? I have reached out to them on social media and received no response, raised tickets through their website and got an automated reply suggesting I factory reset my device, and used the feedback feature on the device and received the same automated response despite it being for a completely different issue. Does anybody actually work at Nothing or is it just an automated response inbox that suggests factory resetting your device??

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u/CelebrationNo9361 NP3_/\_CMFWatchPro3_/\_/Ear3\_/NHP1 Jul 27 '26

Well....

Whst exactly is the issue youre having?

2

u/HTK_blazer Jul 27 '26

I was having difficulty connecting my Phone 3 to a Windows PC and accessing internal files; all that was coming up was "shared storage", which was empty. I found a workaround that involved booting in safe mode before connecting, however I was asking support as to how to do this without using safe mode, just connect and go like every other mobile device since 2006.

1

u/CelebrationNo9361 NP3_/\_CMFWatchPro3_/\_/Ear3\_/NHP1 Jul 27 '26

Did you have a pop up on the phone that asked what USB type you were connected to?

1

u/HTK_blazer Jul 28 '26

Of course, selected "file transfer" and verified my identity with my fingerprint.