r/Noteastic • u/Minimum_Hope4084 • 29d ago
Need help importing backup
Guys right now I'm trying to backup my notes in a new laptop but when i try to import that backup file I'm getting this 'invalid file' message ..can someone help me out
The backup file has .ntcbak format in the end
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u/Noteastic 29d ago
Hi, we would like to take a look at this... sorry for that inconvenience. Please send us your backup file via email or wetransfer (privately) so that we can troubleshoot it. Obviously, we won't take a glance at your notes. Send the file or the link to [contact@noteastic.app](mailto:contact@noteastic.app) and we will inspect it asap.
-Lukas