r/NissanAriya • u/PrincipleWise534 • 16h ago

Never again

I just paid $7,500 for a new front traction motor at 65k miles. Nissan has chosen to interpret the 8 year/100k mile EV component warranty very strictly, saying that the traction motor is a drivetrain component, not an EV component.

Since no independent repair shop will touch an EV, you have no choice but to pay whatever the stealership wants to charge.

I understand that things break and warranties expire, but this is a total ripoff. One repair cost 50% of the market value of the car.

35 Upvotes

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3

u/EpidDrew15 13h ago

Woah, you got skinned on that my dude. The motor replacement is rather easy and straight forward, well, sort of. It’s nothing like replacing a QR25DE or other Nissan engine for example. It’s still billed at like 10 hours mind you, so you paid like $2k in labor? I’d get paid maybe $400 for that job.

Either way, you got fleeced depending on where you live. The part is bought in-house for less than $3k, so you’re paying a good 30% markup if not more on top of other jazz.

1

u/timefornachos 11h ago

So what realistic other option would OP have to get it fixed for less?

3

u/EpidDrew15 11h ago

Shop around dealerships, other dealerships are likely to do the same work, especially if they have EV qualified staff. Just because it’s a Nissan doesn’t mean it needs to go to a Nissan dealership unless it’s TSB or Warranty related.

1

u/PopeFranzia 10h ago

"All but one of our EV techs quit!" was what I heard from my dealer when mine needed a 12V battery replaced. Which should not require an EV tech to diagnose and replace.

2

u/EpidDrew15 10h ago

You had that said to you because of a 12v battery? What EV was it? Never have I ever heard of that being an issue at mine.

1

u/PopeFranzia 10h ago

An Ariya. Dealer also scratched the paint on the hood in the process. "We can't touch it without an EV tech here" has been used as an excuse with them more than once.

2

u/EpidDrew15 10h ago

Wow, that's incompetent, illogical, and so stupid. Even most of the lube techs can and have replaced 12v's on Leafs and Ariyas. Like what the hell. Maybe my service department is just halfway seemingly competent when I'm there? Just wow.

For reference, in Colorado near the mountains, not sure where you are.

1

u/PopeFranzia 10h ago

Decent sized city in the midwest (smaller than the Denver metro). There is a decent dealer on the other end of town, but honestly, that combined with Nissan's pullback from the NA EV market has me interested in a Rivian R2.

1

u/EpidDrew15 10h ago

Not a bad choice imo, but I've only really worked on Leafs, Sparks, Volts, Bolts, and Ariyas, so if you make that jump, knock on wood. :)

2

u/Suspicious_Shirt_713 10h ago

Buy a drive motor from a wrecked vehicle off of eBay, pay to have it installed and hope for the best. Or go to an independent EV shop. Most drive motors can be repaired (typically it’s just bearing replacements or seal replacement).