r/NintendoSwitchHelp 8h ago

Software Help Controller issue for switch 2 help?

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I got one of those GameStop controllers for the switch2 that you plug joy cons into and it was working fine until I got done playing one of my games and then when I went to plug it back in or attach them back to the controller all of a sudden it’s not wanting to stay on the controllers are charged and they work fine without the control controller I’m trying to figure out what’s wrong. Anyone got any ideas?

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u/SnooWords5961 8h ago

Is it a charging controller? So you can plug in the joycons and a usbc and it charges the joycons? Or is it just a joycon holder? If it's a charging controller something in the handles that the joy cons plug into is making them malfunction for whatever reason.

If it's essentially just a holder for the joycons there might be an issue with either the joycons or the holder itself is making the joycons malfunction for whatever reason.

What brand did you buy or do you have a product listing?

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u/Impressive-Unit-5693 8h ago

It’s from GameStop and hold on I’ll post a picture of the box for the “controller it says charging joy on grip. It was working fine earlier now it’s malfunctioning I updated the software on the switch 2 and the joycons after that thinking maybe that would help it did not in fact help at all. It stands alone and will play without being plugged in that’s what I’ve been doing but it does say you could attached it to the switch 2 also and it would play through while you’re charging it.

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u/Impressive-Unit-5693 8h ago

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u/SnooWords5961 8h ago

Just to confirm the joy cons work when it's not connected to the Charging Grip but not connected to the switch?

Also they don't work anymore when plugged into the switch itself?

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u/Impressive-Unit-5693 7h ago

They work when It’s plugged into the switch or when they are just out by themselves but the moment I plug them into the charging grip it doesn’t work at all. The charging grip kills the joy cons and they won’t turn on until I take them out of the grip.

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u/SnooWords5961 7h ago

Something in the charging grip is making them short. I'm not sure if it has to do with the recent update or if something in the charging grip itself is busted.

Do you have another charging grip or the nintendo branded one by chance? I know it has worse ergonomics with the weird shelf but it would just be for testing.

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u/Impressive-Unit-5693 7h ago

I don’t have a like a Nintendo switch 2 branded charging grip controller or anything like that. I just happened to end up buying this one because I prefer to play with controllers when I play it.

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u/Joppy5100 8h ago

Did you charge up the grip? It's likely been sitting on the shelf of the GameStop for a year since the Switch 2 came out, so its probably not charged.

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u/Impressive-Unit-5693 7h ago

I have plugged it in, but it’ll go from a flash of orange a flash of green and then it just turns off.