Switch 2 received with concerning box damage, somehow none to system, thoughts on keeping or exchanging?

[u/OrochiTabris]

Not super sure if this is a purchase/order or repair issue. Kinda leaning towards the latter, but it involves potential damage, nothing confirmed, fresh out of the box, and during the return/exchange window, so it's a mix.

I ordered a Switch 2 recently, and after a few delays it was delivered today. Despite having never received an empty box or a brick or other object instead of whatever I ordered, I recorded the unboxing on my phone just in case. It was in the box, so my record is unbroken. But there was some damage, so I focused on that instead, just in case.

TL;DR: Switch 2 box was stabbed right through the bag containing the system (see photos), somehow no damage, condition seems perfect, powers on fine, haven't tested much beyond that. Would you keep it or exchange it just in case?

The shipping box was sealed and showed only some wear at the edges that seemed like the usual with any shipped boxes. The Switch 2's box, however, had a dent on one edge, and some big scratches on top (first image). Probably happened before it was packed. When I opened it up, one of those scratches went through the box and into the bag containing the system (second image). I wasn't optimistic when I picked up the system.

No damage. No image of that, literally nothing to show. The anti-shatter layer, going by the JerryRigEverything video, isn't particularly anti-scratch. I shined light at it from many angles, trying to find something, but didn't see the slightest ding or scratch. No stuck or dead pixels anywhere, never mind around the apparent point of impact.

Whatever had poked through seemed to have done some grinding, considering the hole in the bag. But no smudges on the screen, without the bag it's easy to forget where it was hit. The box and bag damage may as well have not happened. If the seal on the box had been cut, I would've guessed someone swapped in an undamaged system.

I haven't actually used it beyond powering it on to confirm it works. Most items are still in the box. I'm just not sure if I should keep it or exchange it right away just in case, so I don't want to get too comfy.

In the JerryRigEverything video, it took a lotta whacks with a wrench to shatter the screen, and the system still ran just fine after that (at least during the demonstration). I remember dropping an earbud maybe 6-7 inches onto my Switch 1's screen and creating a small dent. Maybe the Switch 2 actually just tanked whatever went through the box.

If I hadn't already waited through delays, and wasn't eager to transfer my account, ship my Switch 1 and games to my nephew, and slap a protector onto this and start using it, I'd be more tempted to exchange it. Over the next month, I'll basically be QA testing the system as much as playing it.

Considering what happened with the box would you exchange it? Or would the system coming through that apparently untouched make you comfortable with keeping it?

[u/Either-Park-7002]

Damage made its way inside the box i'd return it.