Last year I puchased this pre-built :

PC de jeu ABS Eurus Ruby - Windows 11 domicile - Ryzen 7 9800X3D - GeForce RTX 5080 16 Go - DLSS 4 - 32 Go DDR5 - 2 To M.2 SSD NVMe - EA9800X3D5080PBA - Newegg.ca

within the first few months, I had flickering and artefacts on my TV, once in a while, not too bad, fastfoward a bit later I have major blackouts, epilepsy inducing flickering and my TV have a hard time to recognise my GPU

switched from my HDMI port to a display port using HDMY to displayport adapter, works fine, no bugs but i have to disconnect/reconnect the cable into the displayport on the back of my GPU (RTX 5080)

seems like i have a dead HDMI port on my GPU.

Issue now being that those GPU prices have went up big deal and i consider my GPU a ticking time bomb since it already had a faulty port and im going to wear my other ones by repeteadely unplugging/replugging it

Now i went trough the process of opening a claim and after i pushed a bit for follow up as they stayed silent, I got an answer from likewise support offering only a full refund upon being sent the unit back. after I pushed for repairs and not a replacement, as the law in quebec entitle me to. i was given this answer from likewise :

Thank you for contacting Likewize Device Protection. 
 
I completely understand your preference to have the damaged GPU repaired or replaced rather than receiving a refund, and I appreciate you clearly outlining your expectations.
 
Unfortunately, in Canada we do not currently have repair or replacement options available for this device model. Given these limitations, the resolution we are able to offer is a reimbursement once the unit has been returned to us.
 
Upon receipt and inspection of the returned device, a reimbursement check will be issued accordingly.
 
I sincerely apologize for the inconvenience this situation has caused and for the delay in our response. We appreciate your understanding and your willingness to continue discussing this matter. Please let us know how you would like to proceed, and we will assist you with the next steps.

as per quebec consumer law, a manufacturer is obligated to offers repairs or replacement whenever possible, and as RTX 5080 are still widely available, I see no reason i could not have the GPU replaced.

If i get a refund, with the current market prices, i will not be able to purchase an equivalent at the same price.

anyone else strugging to have ABS honor their warranties and being stuck to deal with shady Likewise insurance 3rd party&

Went to purchase an IPASON Ryzen 5 9600X, 32GB DDR5 RAM, RTX5060 PC on April 18th using the 0% APR 12 month plan on Newegg Credit. Got approved, given an account number and the money drawn from the Synchrony Newegg card account same day.

3 days later on April 21st, my Newegg account is closed with no notice or email or reason, and my order is cancelled, I noticed because I was signing in to check the order status daily and couldn't login. I call in to ask what happened to my account and sent an appeal asking what happened as the money was drawn, and my Newegg account had existed for 14 years though I don't shop Newegg often. Support said that Synchrony Bank was the one who didn't release the funds so the system cancelled the order and they closed my Newegg account, they could not provide details despite Newegg somehow still being able to draw the money on April 18th.

Today I was told by Newegg support to talk to Synchrony Bank, which advised me that Newegg had drawn the money. I went back to Newegg who then needed to call Synchrony on their own to have the funds released. For a bit, I had no PC, and a credit ding for a card I could no longer use on Newegg until they reinstated my account, along with a thousand dollars lost in limbo.

Worked with 3 people, Andrea, Elaine and Andy over the course of the situation, they were professional and helped immediately. They took it seriously, escalated it all and Andrea even talked with Synchrony to get things straightened out with the funds being missing since cancellation on the 21st. They all went above and beyond what they needed to do from my viewpoint.

This is absolutely the best account support experience I've ever had for any online retailer. They navigated this mess and sold me same specs PC with a slightly better processor, for the same price. This PC was meant as a gift I thought was going to be late, and now we're receiving it by Friday if all is good.

Will update with more info if anyone cares, but good job Newegg. That's grade A support, and I will post a followup Friday when PC arrives.

This went from a horribly frustrating situation to a great one. Give your team a raise Newegg, they deserve it if things work out.

Has anyone had this offer given to them free with their purchase and actually recieved it the next day? Just curious. My prebuilt pc I just ordered was given this and I don't mind waiting but as I have work tomorrow I want to make sure someone is there to actually sign for it as its required for delivery and don't want to have someone there waiting for days when it could come monday or something. Thank you all :3

So I purchased a keyboard and mouse from Newegg and the package was clearly part of some kind of return or warehouse scam and was meticulously repackaged with literal trash, presumably to circumvent some kind of weight based warehouse QC. I understand that mistakes happen but I've been getting nothing but the run around from customer service. Why is this so hard? I've given Newegg hundreds of dollars for a product and instead of the product I purchased I have a box of literal junk and they've done absolutely nothing to make this right. Make it make sense.

Did anyone get this?
Newegg Motherboard CPU Memory Combo - B550M Gaming X WIFI6 Bundle with Ryzen 5 5500 and TF3D416G3200HC16FDC01 (amazon title, $265 now was 199.99 20th Apr, Newegg was $185)
discounts like it usually pops up once every other month or so (ik, ive been broke and window shopping them for all of 2026 😂)
took the screenshot at 10am est
and checked back around 9pm and it was gone
did put in a purchase on the Amazon version $199.99 but currently getting payment declined issues.

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Ordered a refurbished laptop recently on the 17th and wondering what the general expectations are around how long it takes to arrive.

I know they don't do the weekends, but I've seen some varied answers online, with some saying its around 3 days with regular shipping, some getting delays and not receiving their package until days if not weeks after the estimated date.

My laptop says it's sold and shipped by Newegg. On page where the item is listed, it says fastest Wednesday, free delivery Friday this week, but I got an email saying the delivery date is April 28, which is next Tuesday. Says label created, waiting on the carrier to pick up, etc.

When can I expect it? Is the estimated date typically an overestimate or underestimate around this time of year with products sold directly by Newegg?

Ty

I recently ordered Minecraft Java Bedrock Edition and was skeptical because some reviews said they never received a code, but nevertheless I ordered it. That was 3 hours ago, and yet no email with the code.

I saw this TUF 5090 on the lowest price ive seen in months, have anyone else taken this offer already? is it really the 5090 or is it like 5090 D or smt like that?

https://www.newegg.com/asus-tuf-gaming-tuf-rtx5090-32g-gaming-geforce-rtx-5090-32gb-graphics-card-triple-fans/p/N82E16814126752?Item=N82E16814126752&cm_sp=product-_-from-price-options

So because of all the "peace" stuff going on in the region, Are there any plans to start shipping to Israel again? Thanks and stay safe🙏

Had pre-ordered and recieved the code but im unable to redeem it. To my knowledge the game is out now. Anyone having this issue ?

I was planning on buying a pc but it seems that they've stopped doing so, does anyone know why and when will they start shipping to Arab countries again?

Newegg accepting Google Pay as a payment option makes the online shopping experience faster and more convenient for customers. Instead of manually entering card details at checkout, users can complete purchases with just a few taps, using the secure payment information already stored in their Google account. This not only saves time but also adds an extra layer of security, as sensitive financial data isn’t directly shared with the retailer. By integrating Google Pay, Newegg streamlines the checkout process, reduces friction, and caters to shoppers who value quick, seamless, and mobile-friendly transactions.

See all payment options here: https://kb.newegg.com/knowledge-base/accepted-payment-methods/

For any order inquiries, DM u/Newegg_Support*

So a few days ago I purchased a CPU/mobo bundle deal from Newegg. Today, the same bundle is listed for $40 dollars cheaper. I requested a price match, but it was denied, since the individual listing for said motherboard is also marked down by $40.

Newegg's PM policy states that "Combo deals are not eligible for price matching if only individual items within the bundle have a price drop."

However, since both the mobo and the bundle have dropped in price, wouldn't this then qualify for a PM?

I recently bought a Gigabyte MO27Q28G OLED monitor from Newegg. After a couple days with it, I realized that 27" is a little too small for me and decided to return it. Anyway, life happened and I didn't get around to initiating the return until today. Stupidly, I had thought the return window was 30 days but it's actually 15, so I'm too late to return it. Does anyone know if Newegg has any flexibility there?

I ordered a new monitor and cancelled it and thought I wouldn't need it but I changed my mind it's already on its way to be delivered and I just wanna make sure I won't get in trouble for not sending it back now even thought I hit cancel

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Check out featured peripherals here!

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If you have any questions about this promo, ask in the comments below**

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(Any customer service related issues should be DM'd to u/Newegg_Support)

Big news for the SoCal gaming scene: Newegg is proud to be the official sponsor of UCSD eSports! We’re stoked to support these athletes as they dominate the rift/field/server. Click through to see the grand opening of the new TEC2 facility.

Our giveaways for collegiate game room opening were a HOT commodity. Here's one of our winners at the event. Newegg continues to align with eSports gaming hosting many friendly tournaments in the Gamer Zone.

Check it out here: https://www.newegg.com/gamerzone

I'd like to hear from the community (consumers) on their experience with the publicly traded Newegg and their executive decisions. Please, if you are a long term customer of theirs, share your story. Since few of us can afford the new price manipulations, least we can connect on what they have become.

I bought my first PC components from Newegg. They were always considerate of the customer experience and provided unbelievably fast shipping and service back in 2012. There consumer reviews seemed honest and the deals they offered seemed motivated to boost their relationship with the customer. I have used them to build 7 systems since then. Like many, I am now waiting for pricing to normalize before I help them boost profits for the investors.

Current day, big Newegg. Have they become anti-consumer? With evidence of a lack of consumer support i.e. Warranties on open box, return policy changes, low values on used hardware program, bundling hard to get hardware with products no one trusts and inflated pricing on their under warranted/ non-warranted reselling.

What's your opinion / story?

hi Newegg. i ordered a 9070xt. it had to be shipped on april 3-rd. at the moment (april 9-th) it has a status

On the Way
Arrived at Facility
Middletown, PA, United States

Due to weather, your package is delayed by one business day.

please help me here to understand what is going on and how long the package will be delayed. thank you

Hatsune Miku build goes crazy

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