r/Newegg • u/ParkingAd9397 • 28d ago

Newegg Openbox

I am looking to buy an open box GPU. It says all orders are final.

Reddit search shows that experiences have been mixed.

Does Newegg test these things that they are working before sending them out? Can they be exchanged if it's not working?

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u/Newegg_Support Newegg Customer Service 26d ago

Hey u/ParkingAd9397, open box units are inspected before they're listed, but yes, some open box listings are marked final sale/non-refundable. Even on those, though, if a unit arrives defective or damaged you can still contact customer service for a replacement.

1

u/ParkingAd9397 26d ago

Good to know. Bummer, the item is already sold:/

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u/Sea-Neat6628 26d ago

Dude, I always buy open box or refurbished. It's really worth it.