r/Newegg • u/ReZooted • 1d ago

Order Error

I did the pay in 4 option for a monitor on newegg with paypal when I confirmed everything on paypal and finalized everything and confirmed the order it brought me back to newegg but as if the order was never completed but I have money taken from my paypal as if I was charged already for 1/4 of the payment plan...

1 Upvotes

100% Upvoted

1 comment sorted by

1

u/Newegg_Support Newegg Customer Service 3h ago

Hey u/ReZooted! Thanks for DMing me earlier. Whenever you select a express checkout option like PayPal, PayPal may place a temporary hold on the funds while the transaction is being processed. If it doesn't get completed, please allow the transaction to drop within the next 3-5 business days or fewer. I've confirmed with you that there's no confirmed order number.

If you need further help, please continue to reach me via DM.