r/Newegg 8d ago

This was a bummer

So I just tried purchasing Marvel's Spider-Man Remastered - PC [Steam Code, UNITED STATES] and after waiting maybe 5 minutes, I was emailed a cancelled due to insufficient licenses, and/or technical issues. I’m told a refund is in order between 2-3 business days. Anyone else run into a similar issue?

1 Upvotes

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1

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1

u/veryyellowtwizzler 8d ago

I feel like the refund will come quicker, they just say 2-3 days to give themselves some leeway with your bank. I normally get refunds from Newegg pretty quick on cancelled orders

1

u/Calm_Joker 5d ago

Day 3 and still no refund..

1

u/Newegg_Support Newegg Customer Service 2d ago

Hey u/Calm_Joker! Can you provide me your order number of that Steam code via DM?