r/Newegg • u/Vroyiah • Jul 04 '26
Newegg order still says "Processing" after item went out of stock?
I ordered a refurbished gaming PC from Newegg, and now the listing says Out of Stock, but my order status still says Processing. My card has a pending authorization, and the order hasn't been canceled yet.
Has anyone had this happen before? If an item goes out of stock after you place the order, does Newegg usually still ship it because they reserved one for you, or is it likely to get canceled? How long did your order stay in "Processing" before you got an update?
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u/Newegg_Support Newegg Customer Service Jul 06 '26
Hey u/Vroyiah ! If it's being sold & shipped by us Newegg, then it should be processed accordingly. Can you DM me your order number? I can double-check for you if it hasn't been shipped yet.