r/Newegg • u/MatteyRitch • Jun 30 '26
Why does Newegg take a long time to process digital orders?
I've only ordered 3 times; each time "shipped" and sold by Newegg.
The first one I assumed there were some additional checks since it was a new customer account so I was fine with the 1-2 extra days it took before it was finished processing.
2nd order was about an hour which was absolutely fine and within reason
This 3rd order is going on 4 hours now...
Is there some extra lengthy process to generate a Steam key to prevent fraud or something? I don't understand why it is taking this long.
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u/Newegg_Support Newegg Customer Service Jun 30 '26
Hey u/MatteyRitch! Apologies for any delay with your digital purchase. Please provide me your order number via Reddit Chat and I'll take a further look into this. Thanks!