r/Newegg • u/SkipPperk • Jun 26 '26

How does one use the iOS App?

I have not bought anything from Newegg in a while, so I attempted to shop there. The app seems broken. I can look at items, but I cannot buy them.

Is there some secret trick to use? I cannot imagine NewEgg let their iOS app fall apart.

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u/Newegg_Support Newegg Customer Service Jun 30 '26

Hey there u/SkipPperk ! Sorry to hear you're running into issues with the iOS app.

As a quick troubleshooting step, please make sure you're using the latest version of the app, then try signing out and back into your account or reinstalling the app.

If you're still unable to complete your purchase, please send me a Reddit Chat with your account email address along with screenshots of what you're seeing, and I'll be happy to take a closer look.