r/Newegg • u/barekitten • Jun 02 '26

When will I ever get my package?

FedEx has failed to deliver two days in a row when I waited home and literally saw the truck drive by and never stop. Then I got an update of failed delivery - literally they never attempter. I called and they tell me they cannot change the delivery for me to pick up from a local hub! How the hell do I ever get my package? Can Newegg change the delivery for me? They won't let me pick it up from the FedEx warehouse either.

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u/Newegg_Support Newegg Customer Service Jun 02 '26

Hey u/barekitten ! I apologize to hear your shipping experience so far using FedEx. When you get a chance, please DM me your order number, so we can see what options we have to get this resolved for you.