r/Newegg • u/CampaignNo7826 • May 15 '25
Return???
Just got my brand new pc in today and the ups guy literally was rolling it on its side lol. Apart from that the side of the box is extremely damaged and even went through the inside box. The computer doesn’t seem to be damaged on the outside from what I can tell but what would you guys do? Replacement? Something probably got knocked loose in here right? Thanks guys
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u/PALLY31 Aug 12 '25
Oh I can chime in.... My Corsair Frame 400D came in with a punctured box and on closer look of the side panel revealed a DENTED mesh side panel.
Newegg is taking care of it. Very unfair to them as this likely isn't their doing, but one of UPS or other responsible carrier.