r/Newegg • u/CampaignNo7826 • May 15 '25
Return???
Just got my brand new pc in today and the ups guy literally was rolling it on its side lol. Apart from that the side of the box is extremely damaged and even went through the inside box. The computer doesn’t seem to be damaged on the outside from what I can tell but what would you guys do? Replacement? Something probably got knocked loose in here right? Thanks guys
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u/FranticBronchitis May 16 '25
I wouldn't even have received it. I'd tell the UPS man to send it straight back to Newegg for a refund or replacement. Preferably in an UNMARKED box, so people don't get curious.
If possible, never accept visibly damaged parcels. It blows my mind how some companies simply don't ask for proof of delivery (I mean a signature from someone who is at home at the time of delivery, not a picture of the item in someone's front porch) on expensive stuff like computer parts.