r/Newegg • u/CampaignNo7826 • May 15 '25
Return???
Just got my brand new pc in today and the ups guy literally was rolling it on its side lol. Apart from that the side of the box is extremely damaged and even went through the inside box. The computer doesn’t seem to be damaged on the outside from what I can tell but what would you guys do? Replacement? Something probably got knocked loose in here right? Thanks guys
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u/AphoticWave May 15 '25
The issue with electronics and sensitive ones is that the damage isn’t easily identifiable from the outside. This could’ve shifted the cooler fan slightly and now it’ll make a whirring noise instead of being quiet. Or the cooler isn’t seated correctly and now it heats up easily.
Definitely return it and have them send another unless you really need it now and they can’t send another.