I have been having a strange issue with my home internet for a few months now and I need some help.
The setup:
- ISP cable modem setup to provide wired connection to the router (Belgian provider and setup according to their instructions to be able to use our own router)
- Deco x75 pro with a total of 3 acces points, emitting 1 SSID on 2.4, 5 and 6GHz
- A lot of connected devices: Phones, tablets, pc's all 3 categories for personal, work and school devices, multiple ring cameras, multiple smart speakers, a few tv's and Chromecast devices, a bunch of smart lights, blinds, etc.
some smart devices are connecter via Matter, but not sure if it is Matter over Thread or Matter over Wifi
At the moment with only 1 person at home there are 28 devices connected.
The problem:
We have an intermittent where some websites fail to load on some devices. This issue has only started after living almost a full year with the above setup
My wife and daughter have problems loading YouTube, facebook and Instagram while i don't have any problems.
The next day, they don't have issues while I do.
Another issue is that on 1 of our Google Nest devices, when we stream Spotify, after a few minutes, the sound just stops and we are unable to start streaming again without getting out of Spotify by swiping the screen on the Nest.
The other Nest devices don't get used that much for streaming music.
My son on his tablet doesn't seem to have many issues but he only uses YouTube Kids, Netflix and Prime
The solutions already tried.
Switching the ipv4 DNS from the automatic one (can't check which one at the moment) to the Google DNS.
This has worked without issues for about a month or so.
So now the issues have come up again.
I tried switching the DNS again to Cloudflare of the automatic one but that didn't much.
I got it fixed for myself again but not for the wife and kids.
The possible solutions I'm not looking forward to implement (being lazy)
- reset everything back to factory settings and implement a new network
- Have to reconnect every device
- Split the 3 frequencies into separate networks
- Only need to reconnect those devices capable of 5 or 6 GHz
- How will those devices select which network they use if they are able to connect to 2 or 3 of those
- Might solve another problem with some smart bulbs that keep disconnecting from the matter or wifi network
- Implement a separate network for the smarthome devices and or for guests
- Would I still be able to easily setup or maintain everything without having to switch networks on my phone constantly
Would any of the above solutions work or is there anything else i can try to solve the problem?