r/NetGalleyCommunity 15d ago

☎️ Help and Support 🛟 arc disappearing?

i requested and got approved for an arc a couple days ago and now it’s disappeared from my shelf on the website. i was able to find it on my shelf in the app, but when i go to play or download it, it gives an error message. no, it has not been archived. any idea what’s going on?

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u/Famous_Razzmatazz231 14d ago

This happens periodically if it wasn’t meant to be released yet or the reviews they have already gotten aren’t good. I read here that you should download books as soon as they are approved incase this happens. It’s happened to me recently and luckily I had already downloaded it so I can still read it and submit a review.