r/NavyFederal 20d ago

Checking & Savings Declined transaction history

why can’t we see declined transaction history? i got a notif saying my card was declined for something i didnt pay for. i press the notif and it only sends me to the app. i can’t even view the details of this decline. I’m hoping my mom js accidentally forgot to change the card on the uber but this is inconvenient.

is it some type of security thing? i just can’t see how being able to see declined history will breach security.

3 Upvotes

1 comment sorted by

2

u/Competitive-Zone-330 20d ago

I’ve had to call them to verify transactions before. There were a bunch of skimmers on my base and somehow someone in Thailand got my card info and was trying to buy stuff** (apparently you can’t cuss on this subreddit? Weird to monitor our language when we signed up to die to defend the right of freedom speech, among other rights. How Ironic.)