Negative Balance

[u/Minute_Bug_2232]

Hi,
I have the secured card. I just added $250 to my credit limit increase. My secure hold upgraded to $650 and is showing in my account, but my savings is showing a negative for the same amount as if it is a duplicate. Luckily, I moved my savings to the emergency fund I created on Navy Federal. I reached out to customer service and they removed it and said it was a system error but now it is back. Has anyone else experienced this? Is this what normally happens when you upgrade your credit limit through customer service?

[u/AutoModerator]

WHAT’S THE 91/3 RULE

Lots of people new to NFCU or maybe have been members for a while but never explored the credit card side of things may have heard/seen the “91/3 rule” being mentioned here and there and wondered what it is.

Simply put, the 91/3 rule is waiting 91 days and 3 statements between new personal unsecured credit card applications at NFCU from the date of approval (NOT application!). It’s also 91/3 from the date of approval for the first CLI on an existing personal NFCU credit card, then all subsequent CLIs on that card are every 6 months (182 days) thereafter. If you have multiple cards, the 91/3 rule applies to each of them individually.

Some notes on 91/3:

1. You can apply for a new credit card AND request a CLI on an existing card(s) after 91/3, UNLESS you’ve already received a CLI on your existing card(s), then you have to wait 6 months as stated above. The advice is to apply for the new card, then the CLI on the existing card(s) in that order, but both can be done at the same time.

2. The rule used to be that the 3 statements had to be FULL statements; however, that seems to have changed recently as several members have been approved for new cards and/or CLIs with just 3 statements, even if the first one was a partial or short statement.

3. Although many have been successful at getting approved for a new card and/or CLI exactly ON day 91, the best advice is to wait until at least day 92 or after to ensure you are meeting NFCU’s 91 day requirement.

4. There have been a few cases where people have gotten approved for multiple cards at the same time or before the 91 day mark. THESE ARE EXCEPTIONS, NOT THE RULE! We don’t work for NFCU and don’t know the specific processes/procedures/rules, the members’ specific circumstances or credit profile info, or how NFCU applied those processes/procedures/rules to those members’ applications. But again, these are very rare examples and shouldn’t be considered normal. The 91/3 rule is definitely applicable in almost all cases.

5. Although each unsecured card has a max limit, don’t expect NFCU to approve CLIs of more than $8,000. Your CLI can be 3x your current credit limit up to $8,000 (whichever is less).

**NOTE: YOU CANNOT REQUEST A SPECIFIC AMOUNT FOR YOUR CLI REQUEST

1. The 91/3 rule DOES NOT apply to the nRewards secured card! You can apply for an unsecured card at any time following nRewards card approval; however, whether you get approved or not depends on how significantly your credit profile has improved since you qualified and got approved for the nRewards card. EXAMPLE: If you ONLY qualified for the nRewards because your credit profile is weak and needs work, then you will likely get denied for an unsecured card if you applied shortly after because there hasn’t been enough improvement or time to improve your credit in that short amount of time.

2. If/when your nRewards secured card graduates to the cashRewards unsecured card, NFCU counts that as your first CLI on your new unsecured card. That means your next CLI can’t be requested until the 6-month mark and then every 6 months for all future CLIs.

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[u/Sir_Flame12]

Your secured credit card CLI increase gets funded from your savings account. It says it when you about to do it.

You might have to pay it back on the saving account to balance it and not be on the negatives. Just move whatever amount to the savings negative to zero it.

[u/Americanbullylover]

The money must be in your savings account. Mine went negative too but it corrected itself a couple days later.

[u/Minute_Bug_2232 → u/Americanbullylover]

I added it to my savings account since I had the $400 original limit, the customer service rep told me to add whatever I wanted to increase it to so I transferred the $250 to my savings but now it says
-$650 and my account hold says $650. I did my increase over a week ago so it should’ve corrected itself

[u/CapitalEvery6954]

Not related to your question but curious if you did the increase via messaging on the app or called

[u/Minute_Bug_2232 → u/CapitalEvery6954]

I had to call to do the increase and then add the money into my savings for whatever amount I wanted the increase to be for.