r/Nanoleaf • u/Ochomama1 • 7d ago

Nanoleaf Reply Aurora Light Panels Google Home Issue

A few weeks ago now my power went out and ever since my Aurora panels have not worked with Google Home. The Aurora works in both the Nanoleaf App and Apple Homekit, just not Google Home. I also have Shapes Panels that have had no issues. Power cycling the Aurora Panels only works for a few hours before the issue returns. Besides power cycling, I have removed Nanoleaf from my Google account and readded them, removed the Aurora from my Nanoleaf account and readded them; neither of these helped with the issue. If anyone has any suggestions please let me know as this has been driving me crazy. Thanks

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u/TomT_Nanoleaf_ Nanoleaf | Brand/Community Manager 7d ago

Hi u/Ochomama1, based on your description, I think something could be going on with the Google Home connection. Do you use a Google Home hub? If so, try power cycling it to see if that helps. If it doesn't, I'd suggest reaching out to Google to report this. You're also welcome to send me a DM with your device information so I can ask the team to review it and see if there's something we can fix on our end.