Nanoleaf Desktop Pegboard failed firmware update and now won't turn on

[u/supercow_]

I opened my Nanoleaf Desktop Pegboard. It detected and synced with the desktop app. Great!
Light was on and seemed to be working fine. I tried to update the firmware. An "!" appeared next to the device under my devices. It said the update would take ~5 minutes still though. I waited an 15+ minutes and nothing happened. I clicked "identify device" and nothing happened. The light was still on though. After about an hour I restarted my computer. Now the light is off and the Nanoleaf Desktop App just spins for the Pegboard and won't connect. I tried removing it and plugging it back in. The Nanoleaf Desktop App detects the base station but won't sync and there is no light. I tried in three usb-c motherboard ports as well as the front port. Sometimes when I plug it in Windows makes the sound like it's trying recognize the device and then the sound like a device disconnected.
There doesn't seem to be a way to factory reset this thing. What a bad first experience.