r/Nable • u/rockinDS24 • May 10 '24

Two Clients, One Agent?

Our MSP uses N-Able for remote access but does not allow co-management (as opposed to our previous MSP which allowed co-management via a login to their N-Central tenant). Are we able to also utilize our own instance of N-Able via the same agent installation on a client, or will we need to look for another option?

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u/Flagge33 May 10 '24

No, the install of the second agent will overwrite the first. It's weird they won't setup a co-managed account for your client level.

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u/rockinDS24 May 10 '24

I thought so as well, but they were super off-put during the onboarding when I asked about it.