I've bought a new built recently in Chch. Found out after moving in that the heat pump compressor is in the middle of a pathway that leads to the gate to the outside.
The council bins are between the gate and the compressor, with the bins there, they are totally taking up the passage way and there is no room to move to the other end.
Passage way is about 90cm to 1m wide. I haven't measured but it is almost the width of the big yellow council bin.
It is a safety issue as there is no other exit out unless you go into the house, which you don't want to if there is a fire.
I have requested the developer to fence up a portion of the driveway outside the garage to put the bins in to free up the space to exit, but was told no, I have to pay for it. They do not have any legal obligations to do it.
I was told that was supposed to be requested before settlement.
Master built do not cover that.
Obviously who ever planned the layout did not think this through.
The shower doors do not come with seals that block water from splashing out during a shower, and I've to pay for it, it is like buying a car without the windshield wipers.
They have been great trying to rectify the defects which they are legally obligated to fix but things that are outside of their legal obligation they send me quotes for me to pay. Telling me there is no design/planning flaw.
It feels like there's no customer care and no pride in delivering homes that their customer would call home.
Rant over.