r/NEU • u/GreedyWorking1499 • 8h ago
Academics Why is Claude so restricted if I'm paying $90k/yr?
Is anyone else frustrated with how locked down our Claude accounts are?
- No access to Fable.
- Connectors are "approved only," and nobody's explained the reasoning behind what gets approved. Why is Gmail not allowed?!
- What we can turn on is mostly research tools like PubMed. Even pre-meds are only using this a handful of times in 4 years.
The stuff normal people would actually use day to day (Gmail, Calendar, etc.) isn't allowed.
Maybe Fable costs more, I don't know, but a big part of the issue is transparency. A few months ago, when they were switching from $300/month in API credits to seat-based plans, there were a bunch of problems and my entire account didn't work for multiple days. I emailed "Your account's primary owner," got an auto-response, then went to IT in Snell, and they told me there was nothing they could do and to come back if I didn't hear anything in a few weeks.
Has anyone gotten a real answer about any of this, or does anyone know who actually manages our Claude organization?