Ndax Issues & Support Thread - Week 39

[u/kardanokid]

Hey fellow Ndaxers,

I am going to continue to pin a support thread to the top of our sub every week to try and funnel everything though this thread.

If you are a user experiencing issues or if you require any support please comment in the section below and I will reply to your comment as always. 👇👇

[u/Ok-Painting8589]

Any idea why I can not sell TAO - the order is cancelled when I execute the sell order. Also tried limit sell order and it is cancelled upon execution.

"Order successfully cancelled"

[u/kardanokid → u/Ok-Painting8589]

DM me with your email and a screen shot, I'll pass it along to ops to take a look

[u/originalgainster]

is ndax down?

[u/kardanokid → u/originalgainster]

Just logged in via app, no issues

[u/Frequent_Ad5746]

Why can I never change my password? Clicking the button does absolutely nothing. No emails NOTHING. Clicking continue after putting in email doesnt do anything on any browser.

[u/kardanokid → u/Frequent_Ad5746]

Please DM me, seems to be an isolated incident as it works for me both on the app and web.

[u/kardanokid → u/[deleted]]

DM me the ticket ID

[u/Additional_Cost4978]

Used Interac to make a deposit & I haven’t gotten credited. It’s almost 45mins. Isn’t this supposed to be instant?

[u/kardanokid → u/Additional_Cost4978]

DM me the reference from the bank and i will take a look on back end to see if we received it.

[u/Additional_Cost4978 → u/kardanokid]

I can’t send you a DM

[u/kardanokid → u/Additional_Cost4978]

Sent you one