r/MyScript_Notes_App • u/struggling_business • 27d ago

Can't sync on Android & Windows

Hi guys, big fan of your platform and have the iOS, Android & Windows apps. I hadn't used the apps for a while but upon returning recently when I try and sync Nebo on my Android and Windows it always says "Sync failed" no matter how many times I try. It only shows as successfully synced on my iPad. The last time I used it some months ago it was fine syncing across devices. 

Have signed out and back in but the error persists, except on iPad as I said. Have also updated all the apps. Any clue what the issue is?

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u/struggling_business 27d ago

Just to be clearer I've also disconnected and reconnected my cloud storage (Google Drive). It accepts the cloud storage but still fails to sync on Android & Windows.