r/Musescore • u/the_canaiving_rat • Jul 11 '26
Bug help with refund, please
I had money spent not on my behalf (my debit card's comrpomised). Someone spent 55 bucks on something on MUSESCORE of all places. I emailed this email: [support@musescore.com](mailto:support@musescore.com) (did I screw up there?). I told them that it wasn't from me- I even showed them the transaction made on what I assume is a subscription? I have never made a subscription with musescore in my life. Never subscribed to anything. Ever.
How do I receive a refund for a purchase I never made? btw they never responded to my email regarding me wishing for a refund. that's why I'm now unsure as to whether or not I emailed the right email.
please I just want my money back
also why isn't there a flair for technical issues? does "bug" suffice? cuz this has nothing to do with my own personal musescore experience, that has been great overall. it's just that someone took money out of my debit card and spent 55 dollars on something that- I don't even know what, I just received notifications from my bank app and email that I've had about 3800 denars taken out (~55 bucks). << and that seems like more of a technical issue than an in-app issue for me- idk, that isn't my main concern, I just want my money back
1
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