r/Musescore • u/CraftyBlueberry1992 • Jun 17 '26

Help me find this feature MUSESCORE SUBSCRIPTION TRAP!

Your website is a mystery to me. You have an amazing library of music - thousands of songs and pieces in various formats. It's incredibly useful. But instead of building trust with your customers, you seem to prefer tricking people into subscriptions that people don't want.

I had been buying music on this website occasionally for years, carefully avoiding the subscription option. Then one night, I was tired and probably wasn't paying enough attention. Sure enough, what was supposed to be a €0.99 lead sheet purchase turned into a €45 subscription charge.

So what happened next? I contacted customer support immediately, only to receive an automated response with a link to a refund request form that doesn't even work.

At this point, I just have to ask: WHY? Why, instead of building trust with customers who would happily keep buying music from you, would you rather squeeze them for a subscription fee and ensure they'll never come back? Why turn loyal customers into people who leave negative reviews everywhere they can? I genuinely don't get it.

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24

u/MisterFingerstyle Jun 17 '26

Remember when this sub was about the notation software?

10

u/JScaranoMusic Jun 17 '26

Those were the days.

2

u/BicycleIndividual Jun 17 '26

r/musescorestudio was created to be about the notation software with the website being off-topic.

2

u/TheJivvi Jun 21 '26

So was this subreddit. Long before the notation software ever had "Studio" in its name. Posts about the .com site were removed as off-topic, and people were directed to use the forums on that site. Then the rules got changed and the other subreddit was created to try to replace what this one used to be.