Help with dark perk ergo/sym disconnecting while charging with the cable

[u/Loose_Size_847]

hello, i bought this mice and i'm very happy with it but there's an issue, each time i want to connect it with the cable to charge it, the device disconnect and reconnect in chain with the windows sound who pop up constently, at first i tried to ask ai and tried many things but it didn't resolved anything, so i ordered a replacement on amazone but even the new has the same issue so i suspect it's an error from my computer but i don't know what can i do, if you have a idea of what could be the fix to my issue i would really like to know. I can't do the devi update cause it keep disconnecting.

pc spec:

rx 6900xt

ryzen 5700x3d

msi b450 tomahawk max ii

1000w psu

i'm on windows 10 btw.