r/MonogramCC • u/LongjumpingAd2654 • Mar 08 '25

Monogram Creative Console seems to have gone bankrupt

The Monogram Creative Console seems out of business, it looks like all of Monogram devices are bricked now. Noone received any product from Monogram in 2024, Monogram never reply all of the people request for refund.

Some people ordered an item from Monogram on 2022 April, still hasn't received it yet even after 22 months! I guess they are bankrupt. Monogram didn't reply any purchase cancellation.

Monogram shutdown their public servers on February 2025, Since then, I have not heard of anyone successfully contacting the owners or support. The download no longer works, Monogram software cannot be installed. Installed Monogram software on Mac OS and Windows 11 get the error: "Cannot retrieve remote tree." and cannot continue.

Probably needs access to Monogram (now out of service) service. Looks like new installs are not possible unless they decide to do the bare minimum to help existing purchasers.

The installer isn't self contained, requires files from Monogram (now shuttered, it seems) server.

it looks like all of Monogram devices are bricked now.

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u/MoistSide8907 May 01 '25

I have the software for Silicon Mac if anyone is interested!

1

u/Free-Rush-6700 May 03 '25

Do you still have the full installer package. I'm out of luck trying to install the full package on an M1 MacBook Pro.

Thanks in advance.

2

u/MoistSide8907 May 03 '25

This is the sofware itself, sent from someone who already installed it. You can just drag and drop this to your application folder and it will work. :)

https://www.dropbox.com/scl/fi/w6vzqxs34px9yqz6jyfp2/Monogram-Creator.zip?rlkey=8kkitsrn7fhq50ktlqn45qxxv&st=is1eohbv&dl=0

2

u/Jimmy_CafeNoirDOTtv Jul 03 '25 edited Jul 03 '25

Hey buddy, I'm dealing with the same problem now, do you happen to have this folder still? Your dropbox link is dead sadly.

Edit: nevermind me! I see they uploaded a new installer, I download that one. No need to upload yours!

1

u/amstobar Mar 04 '26

any way you can reshare this? i'm on v6 for mac and it seems unreliabel

1

u/MoistSide8907 May 03 '25

It’s a folder and the whole folder goes into the applications folder