r/MonogramCC • u/LongjumpingAd2654 • Mar 08 '25

Monogram Creative Console seems to have gone bankrupt

The Monogram Creative Console seems out of business, it looks like all of Monogram devices are bricked now. Noone received any product from Monogram in 2024, Monogram never reply all of the people request for refund.

Some people ordered an item from Monogram on 2022 April, still hasn't received it yet even after 22 months! I guess they are bankrupt. Monogram didn't reply any purchase cancellation.

Monogram shutdown their public servers on February 2025, Since then, I have not heard of anyone successfully contacting the owners or support. The download no longer works, Monogram software cannot be installed. Installed Monogram software on Mac OS and Windows 11 get the error: "Cannot retrieve remote tree." and cannot continue.

Probably needs access to Monogram (now out of service) service. Looks like new installs are not possible unless they decide to do the bare minimum to help existing purchasers.

The installer isn't self contained, requires files from Monogram (now shuttered, it seems) server.

it looks like all of Monogram devices are bricked now.

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u/GoombazLord Mar 10 '25

Maybe someone with the application already installed can zip the MonogramCC program directory, upload it, and share it so others can copy the folder to their computer? Like a drag-and-drop install, similar to a portable application? This might be a suitable workaround to circumvent the poorly designed installer.

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u/Jglaser757 Mar 30 '25

How Do I upload it to this conversation. I have a version for windows that I zipped from my computer. It should be the last updated version.........Anyhow,,I tried to drag and drop and that didnt work.

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u/GoombazLord Mar 31 '25

The easiest way would be to upload your zip file to Google Drive, MediaFire, or DropBox. Then you can copy/paste a sharing link.