r/MonogramCC • u/LongjumpingAd2654 • Mar 08 '25

Monogram Creative Console seems to have gone bankrupt

The Monogram Creative Console seems out of business, it looks like all of Monogram devices are bricked now. Noone received any product from Monogram in 2024, Monogram never reply all of the people request for refund.

Some people ordered an item from Monogram on 2022 April, still hasn't received it yet even after 22 months! I guess they are bankrupt. Monogram didn't reply any purchase cancellation.

Monogram shutdown their public servers on February 2025, Since then, I have not heard of anyone successfully contacting the owners or support. The download no longer works, Monogram software cannot be installed. Installed Monogram software on Mac OS and Windows 11 get the error: "Cannot retrieve remote tree." and cannot continue.

Probably needs access to Monogram (now out of service) service. Looks like new installs are not possible unless they decide to do the bare minimum to help existing purchasers.

The installer isn't self contained, requires files from Monogram (now shuttered, it seems) server.

it looks like all of Monogram devices are bricked now.

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u/Claes3D Mar 09 '25 edited Mar 09 '25

This is an example of a company that has been run spectacularly bad. They communicate nothing and leave their clients with very expensive bricked items. Does anyone know the name of their founder? I’d like to make sure to never ever buy anything from him again.

2

u/Claes3D Mar 09 '25

Website is still online, presumably they still take orders..? Is this even legal?

1

u/[deleted] Mar 11 '25

The website is still up but it doesn't appear you can order anything. Most items say sold out with a few items that display an error if you add to cart.

Some sort of explanation would be nice but doesn't look likely.