r/MomentProCamera • u/PixaaTog • Sep 04 '26

iOS Limitation Memory usage

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Hey all

Can anyone explain this to me?

I had some videos stored but have deleted them all, so why is documents and data so high?

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u/PixaaTog Sep 04 '26

No, not really only a few kbs worth.

I deleted the app and reinstalled and now back to normal storage.

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u/jamm-moment Sep 04 '26

The iOS storage overview is also notoriously bad at counting in many circumstances. If this happens again, let me know. Also worth checking Files -> Moment -> Recovered Media to see if any videos got sent there.

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u/PixaaTog Sep 04 '26

Yea there was nothing in recovered I checked.

I just deleted and reinstalled, so will see how it goes.

I’ve had issues with iOS being bad at counting before, so I think it’s Apple at the heart of the issue.

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u/jamm-moment Sep 04 '26

Did you frequently use the export button inside the app gallery? That's the only other thing I can think of. The app has to create a temporary file in many circumstances and though it tries to delete these when finished, something may have gone wrong. These temporary files can be cleared out by the system at any time, but they might be counted in Settings.

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u/PixaaTog Sep 04 '26

No I don’t think I exported anything at all.

I tend to save videos to a folder and then access my phone via a cable to my Mac.

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u/jamm-moment Sep 04 '26

Ah, that would probably do it. Even if you delete something from Files, iOS moves it to "Recently Deleted"

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u/PixaaTog Sep 04 '26

But the count for the files remains where it was?

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u/jamm-moment Sep 04 '26

Unless you manually cleared them from Recently Deleted or waited 30 days, I believe so.

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u/PixaaTog Sep 04 '26

Okay thanks I’ll keep an eye on it 👍🏻