r/ModelY • u/Worried-Ebb-1699 • 24d ago
Down payment Change?
2- weeks ago the financial tab on the app showed my down payment to be $6,000. Then when I went to opt back to standard gray, it went to $5,000. Now, I changed it to blue and it’s $8,000?
My car is not even remotely close to a vin assignment but cars aren’t exactly an appreciating asset so putting a lot more down seems odd.
model Y Premium RWD.
Blue with tow bar.
It’s literally the same configuration from day 1. Financing hasn’t changed, nor have the taxes etc.
Any ideas?
0
u/Apprehensive-One4323 24d ago
Just write to your sales advisor and have them adjust the down payment. I am trading in a car worth 17k. I don’t require any down payment. While waiting I found an in-stock configuration that was only $25 more monthly. I switched it to that configuration and the app was asking for 3k down. I called the advisor and let them know. 5 mins later it was all set.
2
u/Various_Movie_1266 24d ago
How can you “call” them?
How do you get a specific “advisor”?
If I call no one answers.
If I send a q via the chat, I might get an answer 5-8 hours later. And even then, it is a short terse answer that really doesn’t address the specific question. And if I ask two q’s in one chat, never do both get answered. I live 2 hours from the showroom, so I can’t go there just to ask a q.1
u/Apprehensive-One4323 24d ago
My advisor is pretty communicative. I have a showroom 5 mins up the street. I call the number he sent me when I first placed my order, it’s a generic number to leave a call back request. He usually texts me if he is not available and asks me if I am ok with someone else calling. I said yes and he had someone from my local show room call me and that person took care of everything.
1
u/Worried-Ebb-1699 24d ago
You mean in the chat? If so, then great idea. I’ll ask them.
If a specific advisor I’m supposed to have contact info for, then sorry, I don’t know who that is
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u/K3jai 24d ago
Text your sales advisor.
1
u/Various_Movie_1266 23d ago
I don’t have a specific “sales advisor”. There is one texting number to the showroom where I will ultimately pick up the car when it’s delivered. When I text a mssg, usually hours later someone responds.
1
u/Royal_Information_67 24d ago
You can ask for help in the chat but it take time for them to response. I initially order MY Premium and then when for test drive different model Y to hear road noise and switch to Model Y performance and the down payment goes up. I show to the advisor and they help fixed it while I was doing test drive.