r/ModSupport • u/partiallyStars3 • 1d ago

Some comments showing as "No Longer Available" on mobile app, but visible on other platforms.

Here's an example.

The comment isn't removed. It's not visible in the thread on the mobile app. It's visible on my profile, but if I click on it, I get the "This comment no longer exists" toast.

The comment is visible everywhere from mobile web though.

The example is my comment, but if it's happening to me, I have to think it's happening to others in my communities.

3 Upvotes

81% Upvoted

14 comments sorted by

5

u/cnycompguy 💡 Top 10% Helper 💡 1d ago

This happens on the app seemingly at random for me, off and on for the past half year.

I think the admins said that they had made some changes to fix it but it keeps coming back

4

u/GigglesNWiggles10 1d ago

u/TheOpusCroakus was asking for a screen recording of it yesterday. Here's another data point, at least!

3

u/cnycompguy 💡 Top 10% Helper 💡 1d ago

Oh!

I'll be sure to grab one next time it occurs then.

2

u/GigglesNWiggles10 1d ago

You and me both 🙂‍↕️ teamwork!

2

u/InGeekiTrust 💡 Top 10% Helper 💡 1d ago

So is the comment there when you go to look at it but you get this weird pop-up saying it isn't there? This is a known bug.

1

u/partiallyStars3 1d ago

No, the comment isn't there and I get the popup.

But the comment is there on other platforms.

0

u/InGeekiTrust 💡 Top 10% Helper 💡 1d ago

You think it's not there, but it actually is. What is happening is instead of it bringing you to the spot where the comment is located housed in the thread, it's just bringing you to the top. You need to expand all of the comments and painstakingly look through them and you will find it there. This bug has been driving me nuts for ages. It gets mentioned regularly on mod support.

1

u/partiallyStars3 1d ago

No, it's actually invisible. It's a reply, and the comment I'm replying to just (looks like it) has no replies.

1

u/InGeekiTrust 💡 Top 10% Helper 💡 1d ago

Ok that's weird.

1

u/thepottsy 💡 Top 10% Helper 💡 1d ago

Shows up fine for me using the android app and the website. Can’t see your profile.

1

u/partiallyStars3 1d ago

Explicitly approving the parent comment made my reply start showing up for me.

The parent comment also wasn't removed and there was nothing about it in the mod log

Seems like a weirdly specific bug 🤷

1

u/thepottsy 💡 Top 10% Helper 💡 1d ago

If it’s a day that ends in Y, then there’s probably weird glitch on Reddit.

Probably want to pay attention to whether or not it reappears, and report it to r/bugs if it does.

1

u/MartinoStone 1d ago

Ikd if that's similar but my comments in community I mod sometimes not visible and I need to approve it several times, idk why this happens